Sinch reviews

3.7

71% would recommend to a friend

(448 total reviews)
avatar

Laurinda Pang

71% approve of CEO

55% positive business outlook

Sinch has an employee rating of 3.7 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sinch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

448 reviews
2.0
Nov 23, 2022

From one fire to another

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some very smart and hard working people at Sinch. As bad as Sinch is, it's better than it used to be.

Cons

The company is a hot mess. Constant change without any planning. Buying companies with no clear agenda on how they work with existing business. Understaffed on the tech side and overstaffed on the sales side. Different divisions barely talk to each other. Pay range is terrible. Inability to support global customers.

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Sinch Response
2y
Hey! Thank you so much for your feedback. We appreciate your honest feedback, and we're sorry to hear about your negative experience. At Sinch, we know our employees are the most important part of who we are and strive to create a positive work environment. We understand your concerns about our organizational processes and policies. We’ve grown to a team of 4,000 in a short period of time and we're continuously working on our processes and policies to address organizational challenges and make Sinch a great place to work. Your opinion helps us grow and do better, so don’t hesitate to share more feedback at peopleexperience@sinch.com.
1.0
Aug 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Not a good experience here at all

Cons

No standard over the companies they acquire. Terrible waste of time.

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Sinch Response
3y
Hello! This is not the experience we wanted for you. We still have some growth pains, but we work daily to improve our workplace. Thank you so much for taking your time to share your experience, we take your feedback very seriously.
2.0
Dec 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Many good people and do all the needed ground work.

Cons

Due to the pay, many good people and leaving or have left. Many spolied brats who are used to getting what they want. Focus is on appearences, good on outside, very disorganised on the inside. Focus is on earning money to the owners. Only selected people that management want to keep are offered incentives. Buys many companies, all staff from acquired companies keep benefits for one year, then they get the Sinch standard which is under market rate, and then people leave. Which is their strategy for not have to kick people.

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Sinch Response
4y
Hi! Thank you for taking the time to share your feedback with us. We are are sorry to hear that you have had a bad experience. After +16 acquisitions, local presence in more than 47 countries, and growing from 500 to +3000 sinchers worldwide in just a few years, we have some growth pains, no doubt about that. On the other hand this also enable a journey where our talents have a lot of possibility to contribute in the continuing building of great company with a great culture. We take your feedback seriously, don´t hesitate to reach out to someone in our team that you trust and feels comfortable to share your input. We would like to become better in every field. Thanks again!
Viewing 190 - 192 of 448 Reviews

Glassdoor has 673 Sinch reviews submitted anonymously by Sinch employees. Read employee reviews and ratings on Glassdoor to decide if Sinch is right for you.