Sinch reviews

3.7

71% would recommend to a friend

(448 total reviews)
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Laurinda Pang

71% approve of CEO

55% positive business outlook

Sinch has an employee rating of 3.7 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sinch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

448 reviews
2.0
Jul 11, 2025
Recommend
CEO approval
Business Outlook

Pros

I think stability is one of the major Pro of the organisation afterall people are sitting in the same organization for such a long duration. If you have good relationship with your manager you can be on leave for a year still get paid and no one will get to know anything. If you are looking for a job opportunity for Sinch India (Noida Location), please make sure you match the level of the existing talent (people sitting in the organisation since 17-18 years. People are so much in love with this organisation (or perhaps they do not fit anywhere else) that they are coming back even after switching the job 2-3 times. People sitting in the organisation since long do not accept any change and listen to other person's opinion. People have major ego problem. People have a habit of not being transparent with the information. Everyone is searching for an escape goat. No one is ready to take the ownership of the task. Personal benefit has higher priority for people than organization's goal. If you have discussed something you better document it over the email, people backout from their statement.

Cons

Growth plans are limited to papers but are not applicable in real life. Your appraisals are at the mercy of the manager you work with. The average appraisal that you can expect is 5-7% ( which is lower than the inflation rate in india). The review cycle starts in Jaunary but the salaries are applicable from August. The management is busy filling their pockets. Sinch Global team does an employee feedback survey but managers ask the reportees to modify the feedback as per their wish. No action is taken on the feedback.

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Sinch Response
11mo
Hi! Thank you for taking the time to let us know your feedback. We appreciate your honest feedback, and we're sorry to hear about your negative experience. At Sinch, we know our employees are the most important part of who we are and strive to create a positive work environment. We’re sorry to hear about your negative experience with leaders! We continuously strive to improve our leadership and management practices to create a positive impact for our employees, customers, and the world around us. Thanks for your input, it helps us do better! Want to discuss it in more details? Contact us know at peopleexperience@sinch.com
5.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Management Competitive Salaries Flexible working

Cons

Nothing as of till now

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Sinch Response
1y
Hello! Thank you so much for taking the time to share your experience. It's fantastic to hear that you're happy with the compensation and benefits we offer. We strive to provide fair and competitive total reward packages to our incredible team. We're thrilled to hear about your positive experience with us. At our core, we strive to create a work environment where Sinchers thrive and succeed. Your kind words mean the world to us! Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.
2.0
Jan 27, 2025

Growing via acquisitions

Recommend
CEO approval
Business Outlook

Pros

Not too much pressure for selling.

Cons

Strategy is not clear. Not a good definition about who should be doing what.

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Sinch Response
1y
Hello! Thank you so much for taking the time to share your experience. We strive to provide an always better experience for Sinchers. Regarding the negative part of your experience, we’re thankful that you brought it to our attention. Your input helps us learn and improve! Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.
Viewing 205 - 207 of 448 Reviews

Glassdoor has 673 Sinch reviews submitted anonymously by Sinch employees. Read employee reviews and ratings on Glassdoor to decide if Sinch is right for you.