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      Sinch

      Engaged Employer

      Sinch reviews

      3.8

      71% would recommend to a friend

      (447 total reviews)
      avatar

      Laurinda Pang

      71% approve of CEO

      55% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Compensation and benefits

      3.6

      Career opportunities

      3.4

      Senior management

      Sinch has an employee rating of 3.8 out of 5 stars, based on 447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sinch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      447 reviews
      2.0
      Apr 26, 2024

      Uncertain Times

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My team is great and supportive.

      Cons

      The company acquired 9 smaller companies. Never know if what we're doing is a good job or just keeping busy until the next layoffs.

      avatar
      Sinch Response
      2y
      Thanks for taking the time to give us feedback! Together, we're stronger, so, it’s all about the team. That means being inclusive, respectful, sharing our knowledge, and challenging each other.​ We collaborate, have fun, and win together.​ Regarding the negative part of your experience, we’re thankful that you brought it to our attention. Your input helps us learn and improve! We strive to build a better Sinch every day, so feel free to contact us at peopleexperience@sinch.com to tell us more about your experience.
      2.0
      Apr 11, 2024

      Ok but needs work

      Senior implementation engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are a major messaging provider

      Cons

      Poorly ran at the top level and there were many hiccups with the HR/benefits team.

      avatar
      Sinch Response
      2y
      Thank you for sharing your thoughts with us. We value your feedback and appreciate your acknowledgment of Sinch as a major messaging provider. We’re sorry to hear about the challenges you've experienced at the leadership and HR levels. At Sinch, our employees play a crucial role in shaping our success, and we strive to create an inclusive, supportive work environment. Your insights help us identify areas for improvement, particularly concerning our HR and benefits processes. If you would like to discuss your concerns in more detail or have specific suggestions for improvement, please feel free to reach out to us at peopleexperience@sinch.com. We would welcome the opportunity to hear more from you.
      3.0
      Jun 18, 2019

      Needs work, not great but just ok.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The social committee in Atlanta works hard to help keep the office motivated with different events. The benefits are on par with other organizations. Overall working there is ok. There is a more relaxed environment. There have been improvements to the management team however there should be more. The location is ok.

      Cons

      There are areas for improvement, comp is the first. The salaries are not market rate and everyone is aware. the corp office likes to try to keep our salaries low and don't seem to have a good grasp of what it means to live and work here. No bonuses for hard work. As americans our comp should be in line with the living standards in the US. You have to fight for a flexible schedule. The WFH is 1 day a week and it should be at least 2 to be inline with other tech companies. You should not have to lie regarding why you need to work from home more than 1 day a week. The office in Atlanta has had many changes over the past few years with all of the acquisitions. Our employees have outgrown our office space and we are now sitting in conference rooms to try to have a place to sit. We are at capacity with no sight of a change to our current space constraints. Our current US Leadership needs to be changed to someone more experienced.

      avatar
      Sinch Response
      3y
      Hello! Thank you so much for taking the time to share your experience. Together, we are open, so, it’s all about the team: being inclusive, respectful, sharing our knowledge and challenging each other.​ We collaborate, have fun, and are stronger together.​ We appreciate your feedback regarding your compensation. We've taken a thoughtful approach to our compensation and benefits packages around the world. We strive to be fair and transparent, using our salary criteria and principles to ensure consistency across the organization. Your opinion helps us grow better, so please, send us more about your feedback at peopleexperience@sinch.com
      Viewing 19 - 21 of 447 Reviews
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      Glassdoor has 670 Sinch reviews submitted anonymously by Sinch employees. Read employee reviews and ratings on Glassdoor to decide if Sinch is right for you.