Sinch reviews

3.8

71% would recommend to a friend

(447 total reviews)
avatar

Laurinda Pang

71% approve of CEO

55% positive business outlook

Sinch has an employee rating of 3.8 out of 5 stars, based on 447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sinch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

447 reviews
3.0
Feb 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Great product suite, flexible work life balance

Cons

The leaders here are thoroughly incompetent. Communication between your role and a leader consists of corporate jargon and fluffy buzzwords rather than concrete answers and actions. The CEO has not delivered on her promises to unite the brands they have acquired through acquisition.

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Sinch Response
1y
Hello! Thank you so much for taking the time to share your experience. We appreciate your positive feedback on work-life balance at Sinch! We value our employees’ well-being and continuously strive to enhance it. We’re sorry to hear about your negative experience with leaders! We continuously strive to improve our leadership and management practices to create a positive impact for our employees, customers, and the world around us. Thanks for your input, it helps us do better! Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.
2.0
Apr 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Good people and good work life balance.

Cons

No one knows what they are doing due to lack of vision from the top. Just went through a restructure with some people laid off again this April. expecting these lay offs to be a constant as they work through more adjustments of their product offerings. Hard to grow within the company

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Sinch Response
2y
Hello! Thank you so much for taking the time to share your experience. Together, we're stronger, so, it’s all about the team. That means being inclusive, respectful, sharing our knowledge, and challenging each other.​ We collaborate, have fun, and win together.​ Regarding the negative part of your experience, we’re thankful that you brought it to our attention. Your input helps us learn and improve! Your opinion helps us grow and do better, so don’t hesitate to share more feedback at peopleexperience@sinch.com.
1.0
Apr 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home and good work-life balance

Cons

A lot. Because of the M&A the senior management often makes highly questionable decisions frequently.

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Sinch Response
2y
Hello, Thank you for sharing your experience with us. We're glad you appreciate the opportunity to work from home and find a good work-life balance at Sinch. We understand that the ongoing changes due to mergers and acquisitions can sometimes lead to decisions that may seem questionable. Your feedback is valuable to us as we work through these transitions. Our goal is to provide stability and support for all employees, and we are constantly reviewing our processes to better meet your expectations. Your input helps us improve, so please feel free to reach out to us at peopleexperience@sinch.com to share more about your experience. We're here to listen and help make your time at Sinch as positive as possible.
Viewing 25 - 27 of 447 Reviews

Glassdoor has 671 Sinch reviews submitted anonymously by Sinch employees. Read employee reviews and ratings on Glassdoor to decide if Sinch is right for you.