SiteMinder reviews

4.0

77% would recommend to a friend

(517 total reviews)
avatar

Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 4.0 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

517 reviews
1.0
Sep 19, 2020

Great company with local problems

Recommend
CEO approval
Business Outlook

Pros

There are opportunities to work with some very good colleagues, good potential to achieve targets with competitive products. They used to provide food and drinks at the end of the week with some fun theme events. The CEO is good at giving honest answers to questions during local meetings arranged regularly.

Cons

The problem is not the company because the company is great. It is down to local problems. You are scored and treated depending on your looks or popularity, it's a very male driven environment where inappropriate behaviour can grow. Senior managers only care about looking for other people to blame, all they want is revenue no matter what the cost. There is a big cloud over everyone as people get stomped on and it always ends up with managers turning a blind eye, it is easier to hide their heads in the sand and pretend it isn't as bad as it is. Because head office is so far away it is understandable that they don't know the full truth and they have to rely on surveys, but everyone keeps the truth hidden because they fear being caught. Promotions and jobs have been given to people because of connections leaving more deserving employees out of work.

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SiteMinder Response
5y
Thank you for your feedback, although I have to say I'm really sad to read your review and would love the opportunity to discuss your concerns in more details, please feel free to reach out to me direct at Dionne.Niven@SiteMinder.com. Your feedback is certainly not in line with our culture or the feedback that we receive every week through our OfficeVibe engagement tool. Prior to COVID, the exec and Senior teams made regular visits to Galway and hosted both all staff townhalls and smaller group forums to ensure that our people have a voice and an opportunity to raise concerns. Unfortunately, this is the first time that I am hearing this feedback. We do have a very defined career pathway for sales which is based upon performance. We are in the process of rolling out a new career pathway which not only provides more learning opportunities for our sales team, but also assesses knowledge and behaviours, we are confident that this will address some of the feedback that employees have given to enhance the career pathways. I look forward to hearing from you, Dionne.
5.0
Sep 3, 2020

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture, the company is focused on being a positive employer. They want people to feel listened to - to perform highly and feel the reward from delivering those results. The people, on the whole, are so supportive and want to make each other's days a little brighter every day.

Cons

The odd person - but you can escape those easily :) importantly, management on the whole, certainly in Onboarding are part of the really positive culture and you can see how much they care about the team, the individual and the environment.

Viewing 328 - 330 of 517 Reviews

Glassdoor has 582 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.