SiteMinder reviews

3.9

77% would recommend to a friend

(517 total reviews)
avatar

Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

517 reviews
2.0
Feb 19, 2019
Recommend
CEO approval
Business Outlook

Pros

The software is useful. Sales Managers provide a good support system, and offer decent training. There is a clear path to move up the chain.

Cons

Although the core feature of the software is useful, I find it relatively one-dimensional. I mostly left because of the person that worked HR. Asking basic questions to get a rude response is not necessarily the best approach to reduce attrition, especially considering it is coming from someone that oversees my benefits. I read a review about there being a mean girls vibe. I can see where that is coming from. Ironically, from HR. The exit interview only reaffirmed that. Also, my recruiter shared that I wasn't the only one. The job itself isn't so bad, but is geared more towards recently graduated college students, and inexperienced sales people.

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SiteMinder Response
7y
Thank you for your response. We are glad to hear you had good sales training to be successful in the sales department with a clear career pathway for growth. We're sorry to hear your experience wasn't a top notch one in regards to HR. We're committed to creating a culture of feedback where HR is regularly getting feedback from employees so that we can continue to improve and make SiteMinder a great place to work. We do this through 3 and 6 month check-ins, monthly engagement pulse surveys and 360 leadership surveys. This way we can get live feedback from employees throughout their career at SiteMinder.
5.0
Feb 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Excellent Training, Management central Galway city location.

Cons

Traffic, if you need to drive to work traffic in Galway awful.

5.0
Jan 29, 2019
Recommend
CEO approval
Business Outlook

Pros

SiteMinder offers products that works and it's really easy to sell. The life/work balance here is the best I've ever experienced from previous organizations I've been with. Everyone cares about helping each other and it really turns out to be a family environment after being here for so long. Flexible work hours depending on your territories. I've helped promoted Sales development reps to become our top sales reps in less than a year. If you are looking for a place that is a work hard play hard environment its right here.

Cons

We aren't perfect. No company out there is. Growing pains is still a challenge here.

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SiteMinder Response
7y
Thank you for your review. We're glad to hear you're having a positive experience and seeing the benefits of our culture! We know this is important to employees and are always working on ways to make it better including our health benefits and employer offerings.
Viewing 397 - 399 of 517 Reviews

Glassdoor has 581 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.