Pros
Friday drinks Sometimes snacks provided The people you work with directly are great
Cons
Employees made to feel more like a number than a valued worker. Very high turnover and external hires rather than retaining current employees. Very low morale around the office when it used to be a great energy. Huge tensions between teams with nothing in place or any efforts made to resolve this. Management not trained to properly support workers in more practical ways such as career progression or management of work loads. Upper management very disconnected to the rest of the office . Departments very separated both physically and professionally. Changes made constantly without consulting those who will be affected the most. Feedback doesn't seem to go anywhere, just gets dismissed. Wish I could say more positive things but ultimately was very unhappy working for SiteMinder