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      SiteMinder

      Engaged Employer

      SiteMinder reviews

      3.9

      77% would recommend to a friend

      (517 total reviews)
      avatar

      Sankar Narayan

      86% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      517 reviews
      1.0
      Jul 24, 2018

      So focused on growth they have forgotten about their employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free cereal, biscuits, bread, coffee, tea. Beer on Friday. Good location. Nice people. Growing business.

      Cons

      Lack of career progression / career development. Too much external hiring with no interest in training and developing current employees to move into more senior roles. Leadership issues and poor management. Don't focus on doing a good job if you do want one of the rare promotion opportunities that aren't advertised externally, just get on well with the current management. No clear lines of communication between departments and a general lack of communication. No interest in employee feedback.

      avatar
      SiteMinder Response
      7y
      Thank you for your candid feedback. Our aim is certainly not to hire external and forget about our team and if we have faltered in this regard, we will hold ourself accountable with a view to making positive change. The aim is to make sure we focus on the growth of our people internally but have this happen in parallel to growing and scaling the org. No small task, i'm sure you would agree. We are always open to discussion with our team on how we can make this happen more effectively. We are realistic in that we are very good at being the size we have been but we have never been the size we are going to be and so it is a journey we are on as a team together, navigating scaling challenges whilst trying to make sure our people feel like they are SiteMinder.
      2.0
      Jul 20, 2018

      Below the industry standards

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good working environment and atmosphere.

      Cons

      Lower salary than average in the industry. Lack of many standard operating procedures due to its fast growth. Lack of perks of any sort. Lack of training .

      avatar
      SiteMinder Response
      7y
      Thank you for taking the time to tell us about your experience. Would love to learn more about what scalable SOP's you think would work well in SiteMinder org context and open this up for discussion. Also keen learn a little more about what perks of training tools/opportunities you would like to see outside of the internal trainings?
      1.0
      Jul 19, 2018

      Used to be a great place to work for with a very fun family culture but not anymore...

      Developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Office location is at the rocks area, - There used to be a lot of great tech guys in the company who are very cool to work with. - Free breakfast, fruits, cookies.

      Cons

      I agree from the previous review that there is a real good reason why this company keeps on hiring. Good employees have been leaving one by one yet the company is not doing anything about it. Instead, they keep on posting new job ads and blindly believes they can hire better people. Blaming culture is rampant in the company. You do not get credit for all the right things you've been doing but spotlight immediately goes to you when you do something wrong. Teamwork is not applicable when something goes wrong and people are great at pointing fingers instead of helping each other.

      Viewing 418 - 420 of 517 Reviews
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      ReviewsSiteMinder reviews

      Glassdoor has 581 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.