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      SiteMinder

      Engaged Employer

      SiteMinder reviews

      3.9

      77% would recommend to a friend

      (517 total reviews)
      avatar

      Sankar Narayan

      86% approve of CEO

      72% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Work/Life balance

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      517 reviews
      5.0
      Aug 10, 2017

      Awesome culture and a great learning space

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture Location People Has the cool startup vibe Management are super cool and down to earth I've had many conversations with c level executives and the CEO which I find to be really cool since it is a fairly decent size company. No one is too big for their own boots

      Cons

      Still has some flaws in the service delivery of it's software leading to some less than happy customers

      4.0
      Aug 3, 2017

      Hey Its Not Perfect. BUT Its Getting There

      Service delivery
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been working with SiteMinder for 5+ years. I had a mixed journey in SiteMinder. I had a massive gain in knowledge and experience, but also didn't get roles to feed my passion and no one seem to care about it too(may be time to leave ;). --Young, dynamic fast paced environment. --Very friendly and approachable senior management. --Tons of very nice people. --Great Products. Market leaders. --Ambitious and aspiring company, has abundance potential to grow further. --Senior Management is aware of the areas of improvement, and they are continuously working to improve things. Some to mention, parental leave, work flexibility(work from home), wedding bonus, breakfast etc (these benefits were initially not available). --Friday Beers, daily breakfast fruits etc --Ping Pong, snooker, x-box, and other board games.

      Cons

      --High employee turn around. --Some middle-level managers act as a huge bureaucracy wall and are very shallow. --Very limited 'internal' career progression, many suitable roles offered to external candidates(especially in service delivery). --Very limited employee skill development. --Socialising on Friday drinks seems to be the primary tool for internal career progression!. Nepotism :( --Annual salary review is a joke(usually around 0.7% to max 2%) --Different business units are isolated. Example, very limited communication between product team and service delivery(though it has improved slightly in the recent time). --HR(people and culture) team's primary task is recruitment. Would be nice they also focus on HR related issues. Usually takes months to get answers, even on simple matters. Advice to Job Seeker: It's not Google, but it's definitely better than 90% of other companies. It's not perfect, but it's getting there. I strongly believe it will reach there soon.

      avatar
      SiteMinder Response
      8y
      You make some great points, thanks for sharing. I know there are plans afoot for a focus on communication and career development this year so I am hopeful this will help address some of your feedback. Thanks, Charlie
      1.0
      Aug 1, 2017

      Poor Leadership and Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay is the only pro for this company!

      Cons

      This place runs like a high school from the movie "Mean Girls." Be careful getting into clicks and watch what you say. The management and staff are unable to be trusted from the bottom up.

      avatar
      SiteMinder Response
      8y
      I've been called many things across the course of my career but I've never been called a mean girl before! On a more serious note, it sounds like you are having a really bad time of it, if you would like to have a chat and get some support I'd be happy to try and help, I'm at charlie.milne@siteminder.com
      Viewing 451 - 453 of 517 Reviews
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      ReviewsSiteMinder reviews

      Glassdoor has 581 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.