SiteMinder reviews

3.9

77% would recommend to a friend

(517 total reviews)
avatar

Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

517 reviews
3.0
Aug 22, 2016

Poor management

Recommend
CEO approval
Business Outlook

Pros

Nice environment and culture. Great Friday cakes!

Cons

Very poor management. It is very hard to get promote and they do not value your achivements.

avatar
SiteMinder Response
9y
Thanks for your feedback, glad you enjoyed the cakes! It is not always possible to identify opportunities for promotion within the timeframes that suit an individual given there are less senior and leadership opportunities than hands on sales positions. We are keen to improve our support for employees with career development and are currently in the process of building a new program to do precisely this. I'm sorry this was not timely for you but wish you all the best in your future career. Charlie
3.0
Aug 2, 2016

Lack of direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a great group of people at SiteMinder, and they do put in effort to make things comfortable. There are good facilities, sports teams, bike racks, and exercise groups. It's also in a good location.

Cons

There is a lack of direction from management, and a lot of bureaucracy and red tape for a medium sized company. The management is not willing give up control of the product, and are prone to changing their minds. The product is not robust, and development of new features is incredibly slow and inefficient. There are not many opportunities for growth within the company. Even though there are good facilities and good people, the culture is still one of distrust.

avatar
SiteMinder Response
9y
Thanks for taking the time to provide your feedback, if you'd like to discuss some of your frustrations further I'd be happy to listen, you can reach me at charlie.milne@siteminder.com
2.0
Jul 29, 2016

Much Improvement Needed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Paid Time Off is nice - even though it has to be accumulated -The CEO, when he comes to town, is very nice and engages with all of the employees -They have a foosball table and Wii in the breakroom -They provide time on Friday afternoons to drink beer and wine and get to know your fellow co-workers

Cons

-micromanaging without understanding what employees do day to day -training of new employees is lacking and make is very hard for them to transition into the role and then they get blamed for mistakes they make because of the lack of training -They play favorites and management has a very two faced attitude -management doesn't set a very good example, they come and go as they please and don't communicate with the team -They say they are open to your ideas and improvements, but whenever you give them a good idea they use it as their own and you don't get credit. -they have an unbalanced recognition system in the office -they make you feel guilty for having a family outside of the office or having issues that come up that are out of your control -they promote people without opening the positions up to the office (they choose their favorites and it causes animosity in the office) -They are not very accommodating to the American property they live in an Australian bubble and need to pay more attention to the market in America if they want to expand.

Viewing 484 - 486 of 517 Reviews

Glassdoor has 581 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.