SiteMinder reviews

3.9

77% would recommend to a friend

(517 total reviews)
avatar

Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

517 reviews
1.0
May 11, 2016
Recommend
CEO approval
Business Outlook

Pros

They have good benefits and beer on Friday at 4:30, although most people use it as excuse to leave early.

Cons

Full of cliques. I talk to everyone, sales executives, T&I, SDR, support ect. A lot of them feel that if they don't like you, your odds to move up are slim to none. I had some SDRs tell me that HR asked if they could write a review on SiteMinder because she was having difficulty recruiting. Sales executives tell me that they get their calls screened and used against them for "professional" development. Sales managers use their smoke breaks to speak badly of others (according to other sales executives). T&I comes up with so many great ideas and hardly get recognized. They also feel like it's extremely hard to move up do to the cliquish Enviroment they have. Support, is always there for long hours and never gets recognized. HR, is great until you speak up about situations and instead of looking into it they brush everything under the rug. Because it's a start up, a lot of people pretty much do everything to cover their own self so that they are not fired.

5.0
Apr 21, 2016

Hyper Growth and Transition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great platform to apply prior experience Ability to pivot quickly with new products / innovation Very diverse & enthusiastic team Huge upside for growth

Cons

Its a company in transition - learning how to scale A bit higher than normal transition while managing hyper growth and maturing

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SiteMinder Response
9y
Thanks for your feedback, as a growth business we do have varied levels of manager experience in the business and we need to make sure our leaders have the tools and education to effectively support their people. We have a couple of projects underway to help and I'd be happy to talk to you about them. I'm at charlie.milne@siteminder.com please feel free to drop me a line if you'd like to find out more.
3.0
Apr 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Great, hard working staff..... I made lots of good friends. Management is sometimes good. Good office location.

Cons

Poor decisions in relation to letting staff go and internal promotions. There were lots of people that left purely because of poor managers, and inability to make a solid impact on the product. The workplace culture has been going downhill for a while, and has become somewhat toxic.

Viewing 493 - 495 of 517 Reviews

Glassdoor has 581 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.