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      SiteMinder

      Engaged Employer

      SiteMinder reviews

      3.9

      77% would recommend to a friend

      (517 total reviews)
      avatar

      Sankar Narayan

      86% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      517 reviews
      5.0
      Jun 24, 2015

      Sales Executive

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      SiteMinder is a fast-growing, fun and supportive place to work. A small senior leadership team works closely with the larger sales and IT support teams making for a close-knit office. The perks? Plenty - very friendly bunch, free beers on Friday and a games/chill out area coming soon.

      Cons

      The company is growing so quickly it can be a struggle to keep up with all the new starters! (Really a positive as this makes for a fast-paced office and a working culture that champions growth).

      1.0
      May 16, 2015

      Service Desk Analyst

      Service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible in scheduling holidays and days off.

      Cons

      Working in the support department it is a terrible experience. No organisation at all. All the good employees end up leaving for lack of careers opportunities and for unrealistic work load expectations they have over you. Despite that management thinks their leaving is nothing to do with the company environment. No benefits at all, not even a bonus. Oh wait, there are free cookies!!!

      1.0
      May 11, 2015

      Started out seeming pretty promising however it quickly began to fade

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours in training. Employees are funny although all of them are disgruntled and broke due to lack of commissions. What you are told when you are hired is a complete fallacy.

      Cons

      Micromanaging like you wouldn't believe. Quotas double monthly when no one is hitting them unless they are fed inbound leads to the favorites. Company culture is supposedly fun, but they watch everything you do. Monitor and listen to your calls in their free time for "coaching" aka reprimanding. High daily call minutes requirement. You are selling to an industry that is not receptive. Even if you do get a sale the back end support is not interested in helping you keep it so you often lose your sales when they go to training. The product is over priced and you often lose sales to competitors charging a tenth of what we do. High stress, low reward. 5 months later and not a single commission check. I made a wrong career decision and I'm trying to prevent others from doing the same.

      Viewing 508 - 510 of 517 Reviews
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      ReviewsSiteMinder reviews

      Glassdoor has 581 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.