SiteMinder reviews

3.9

77% would recommend to a friend

(517 total reviews)
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Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

517 reviews
1.0
May 25, 2016

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When started, it was already messy but still human an management was supportive and approachable. Now they have added some financial benefits but the environment in the office is heavy and unbearable.

Cons

Managers and line managers do not communicate changes appropriately and promptly, learning and development does not exist. Environment is quite heavy and workload is not the same for all departments and people. Internal promotions are quite questionable, the way some of them are carried out seems to reward those who are just positive in the office and smile rather than team members who challenge and try to improve procedures, which are just messy and ever-changing for a company of this size. They used to say "everyone count" as part of their motto. It seems this has just vanished behind numbers they are desperate to achieve with new customers instead of focusing on keeping the existing ones happy.

1.0
Jan 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Really hard to find pros.. Company is willing to pay high salaries to attract good talent but not worth it

Cons

Family owned type of mentality, very few leaders are qualified or cover the role because of merits, strong political atmosphere lead by employees who have been there since the beginning. Extremely high turnover and lack of resources/knowledge. No investments into people development and too much pressure to achieve short term results. A SaaS company with only a couple of dozen engineers

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SiteMinder Response
8y
Very sorry to hear of your experience with SiteMinder. This is certainly not the type of environment that we aim to provide so we do not take this lightly. We are going through huge changes as an organisation in relation to growth and sadly bumps in the road are all part of the journey but we do sincerely appreciate you taking the time to highlight some concerns of yours that will allow us to take a closer look at some key areas.
1.0
May 11, 2015

No career development

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None that I would recommend

Cons

No prospects for career development, no training. Some people more equal than others. Quite a sexist environment to work in.

Viewing 115 - 117 of 517 Reviews

Glassdoor has 581 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.