SiteMinder reviews

3.9

77% would recommend to a friend

(517 total reviews)
avatar

Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

517 reviews
2.0
Mar 14, 2019

It all went so tragically wrong

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relaxed work environment, decent amenities such as fruit, breakfast cereals and Friday drinks. If you're bad at your job this is a great company to hide out for a couple of years doing nothing.

Cons

A boys club where the under-skilled sycophantic lackeys somehow land senior management jobs. The more brown nosing you do the more you progress. As company with so much potential it has squandered resources on hiring mediocre , substandard people in crucial positions.

avatar
SiteMinder Response
7y
Thanks for the feedback and we're sorry that you feel this way - this isn't how we want our alumni to feel about Siteminder when they leave. Having worked here for 3 years you'll know that we work continuously to improve everything at Siteminder, including our products, processes and the skills of our leadership team. In the last 12 months we have been able to hire some of the most talented people in their fields to lead our product, marketing and design teams, in addition to other senior leadership in the company. We've also created and rolled out management training for all of our people leaders throughout the business. We'd welcome the opportunity to discuss your observations so we can continue to improve - so please get in touch with us.
1.0
May 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible in scheduling holidays and days off.

Cons

Working in the support department it is a terrible experience. No organisation at all. All the good employees end up leaving for lack of careers opportunities and for unrealistic work load expectations they have over you. Despite that management thinks their leaving is nothing to do with the company environment. No benefits at all, not even a bonus. Oh wait, there are free cookies!!!

1.0
Aug 23, 2018

Changing but not for the better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friday drinks Sometimes snacks provided The people you work with directly are great

Cons

Employees made to feel more like a number than a valued worker. Very high turnover and external hires rather than retaining current employees. Very low morale around the office when it used to be a great energy. Huge tensions between teams with nothing in place or any efforts made to resolve this. Management not trained to properly support workers in more practical ways such as career progression or management of work loads. Upper management very disconnected to the rest of the office . Departments very separated both physically and professionally. Changes made constantly without consulting those who will be affected the most. Feedback doesn't seem to go anywhere, just gets dismissed. Wish I could say more positive things but ultimately was very unhappy working for SiteMinder

Viewing 118 - 120 of 517 Reviews

Glassdoor has 581 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.