SiteMinder reviews

3.9

77% would recommend to a friend

(517 total reviews)
avatar

Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

517 reviews
2.0
Sep 13, 2022

Mediocre.

Recommend
CEO approval
Business Outlook

Pros

Not the worst company. But a long way from good Australian employers that support their employees and enable the best outcomes and delivery from their teams. > Some nice people > Free snacks in the office I guess > 1-2 day hybrid model is nice, flexible to work from home, then everyone comes together to collab on Thursdays > Pace is kinda slow (not enough engineers or design resources to make the pace of delivery significant) - which can be a pro or a con depending on what you are after. If you're after a non-stressful gig and you're good at your tech role then it'll be pretty cruisy for you so you can deliver what's expected and then not have to stress too much. For people who need a faster pace, you will get frustrated.

Cons

> Really weird contract conditions that I'd recommend you have a lawyer read over before you sign your offer > Substandard policies compared to similar AU tech companies for benefits (remote, bonus, parental leave) > Meaningless bonus that doesn't pay out - you'll be quoted a number in your offer. But it's actually shadow shares. The shares don't exist unless you met the condition of staying at the company for x period of time. Ultimately it's a psychological trick to make you consider staying long enough for those fake shares to turn into real shares... but if you do the numbers over the long term you're potentially better off ignoring and then leveraging your experience after 2-3 years to land a larger package somewhere else. As the price for loyalty doesn't bare out > Slow pace won't be good for your career long-term. Most smart people seem to leave

2.0
Sep 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good Compensation is market average, depending on your role and experience Some very caring, empathetic managers Some really smart people, and the core is still a good culture They do listen to technical suggestions and you can make an impact

Cons

Redundancies every year Very small or non-existing pay rises Focus purely on profit, they want it all but don't want to invest No career growth, at least in Sydney. Many roles are moving overseas Frequently change their goals and demand a disruptive pivot

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SiteMinder Response
1y
Thank you for your feedback. I understand your concerns and recognise that redundancies and organisational changes can be challenging for everyone involved. While I can’t address every individual situation, it's fair to say that many companies, including ours, are working hard to navigate the current economic challenges. We are deeply committed to transparency, and while maintaining positive cashflow is crucial for us, it's equally important that we continue to invest in future growth initiatives. Unfortunately, to support these efforts, we've had to make some difficult decisions to adapt and streamline the organisation where necessary. Please know that our Employee Assistance Program (EAP) services are available, and our Talent Acquisition team can offer career support if you have been affected by the redundancy process. Feel free to reach out to me directly if you'd like to discuss further.
1.0
Nov 9, 2020

Onboarding

Recommend
CEO approval
Business Outlook

Pros

-Something is really appreciated it's a place where you can build a friendship with your colleagues

Cons

-Don't expect too much and having hope for your career progression.

Viewing 124 - 126 of 517 Reviews

Glassdoor has 581 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.