SiteMinder reviews

3.9

77% would recommend to a friend

(517 total reviews)
avatar

Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

517 reviews
3.0
Feb 21, 2024

Nice to work

Recommend
CEO approval
Business Outlook

Pros

Amazing people , Good culture, Good salary , High quality Product , Good managers

Cons

Layoffs makes it bit unattractive and signifies insecurity. Remote working is also fading away.

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SiteMinder Response
2y
Thanks for taking the time to leave your review! Our people make SiteMinder truely a great place to work and it's wonderful to hear you've had such a positive experience. As a growth oriented business, we unfortunately had to make some tough decisions in the past to allow us to progress towards the continued success we strive for. These decisions however, are never easy especially when it comes to our people. In regards to remote working, SiteMinder has an Open Working Policy which is designed to embrace our new ways of living, by helping our people to balance their work and personal commitments. This is a global policy which enables employees to work in a hybrid, virtual or office based environment. Again, thanks for leaving your review and we wish you all the very best in your future endeavours! Kind regards, Sophia Satta Senior HR Business Partner
1.0
Feb 21, 2024

run away if you can

Recommend
CEO approval
Business Outlook

Pros

Good colleagues to deal with

Cons

Managers are mere transmission belts who contribute absolutely nothing to the teams.

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SiteMinder Response
2y
Hi there, It's great to see you feel you have good colleagues to deal with , as this is so important in any organisation. It is disheartening however and surprising to read your comments on management. Managers consistently score particularly high in our Office Vibe Surveys and from my perspective work very closely with team members supporting on a day to day basis and also in terms of coaching and supporting development for progression within the company. This type of feedback is not something I see internally and I appreciate you making your feelings known. I would encourage that you speak with your manager if you have any particular concerns that you are comfortable talking to them about or please come to me directly. I would really value the opportunity to have an open conversation with you and understand your concerns in more detail. We want to ensure that all our team members have a positive and rewarding experience at SiteMinder and are happy, so if that is not the case for you I am really keen to hear more. Anna Kennedy, HR Director
4.0
Feb 19, 2024

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is on the top of mind, my leader regularly ask me about my workload. Good growth opportunities, SM is ever changing/ever growing and by showing initiative I was giving opportunity to grow and shape my role in the way that I wanted.

Cons

Communication challenges, sometime not all info reaches all corners of the business

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SiteMinder Response
2y
Thanks for taking your time to leave your review! I'm so glad to hear about all the positive experiences you've had at SM, especially around your growth opportunities as we want to ensure our people are given the opportunity to develop in and outside of their roles. Being a global business we want to ensure we are always open and transparent with our communication and so we have many forums to help with this. We do however, understand that we can always improve and so please don't hesitate to reach out to the HR team or to your manager if there are any specific areas of concerns or if you have any ideas on how to improve our communication. Thanks again for taking the time to leave your review! Kind regards, Sophia Satta Senior HR Business Partner
Viewing 133 - 135 of 517 Reviews

Glassdoor has 581 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.