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      SiteMinder

      Engaged Employer

      SiteMinder reviews

      3.9

      77% would recommend to a friend

      (517 total reviews)
      avatar

      Sankar Narayan

      86% approve of CEO

      72% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Work/Life balance

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      517 reviews
      2.0
      Jun 19, 2020

      Disappointed would be an understatement.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - colleagues - free food on certain days - some forms of entertainment - they listen to feedback (if it's negative) - you can talk to your manager when you have problems

      Cons

      - there are people in the company who are untouchable. Doesn't matter if they have nothing to do all day long, they will remain in the company going for coffees every 3 minutes. - difficult to grow in the company - lots of fake promises being made, so if you get a good job offer I would suggest you to take it. - doesn't matter how hard you work, there will still be people who get promotions while you remain on the same level. - sometimes they "mistakenly" give you less money in the salary saying there was an error, but this happens almost all the time - the finance department is a joke, all the time making mistakes. - lack of clarity in the communications (all types)

      avatar
      SiteMinder Response
      6y
      Thank you for taking the time to share your experience, it’s great to hear that you had a supportive manager and great colleagues, but I also hear your concerns. We strive to make SiteMinder a place where people can fulfill their aspirations, and we pride ourselves on being an equal opportunity employer. With the exception of sales, where promotions happen inline with sales achievement; we advertise all new roles and opportunities internally, and have an objective interview process to ensure fairness in the selection criteria. I would encourage you to reach out to your local P&C Manager to discuss your concerns. With regards to salary payment discrepancies, we have never received feedback regarding this, our finance team goes above and beyond to support employee payroll. I would urge you to contact me directly (Dionne.Niven@SiteMinder) to discuss this matter; timely and accurate payroll for employees is of utmost importance, should there be an issue, it’s important that we discuss and rectify.
      1.0
      Dec 7, 2019

      Toxic work culture

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A growing company with many job opportunities

      Cons

      Unqualified engineering leaders disrespecting engineers. People who may not qualify their role but talks well tend to get recognized and promoted.

      avatar
      SiteMinder Response
      6y
      Thank you for sharing your comments. I am disappointed to read your feedback as we are not only striving to become a world class engineering organisation, but we do not condone disrespectful behaviour at any level in the organisation. I would be keen to discuss this particular point with you. As you mentioned, we are growing and this has created many opportunities for internal career growth and promotions. We have also invested in a new engineering leadership layer to help us develop our engineering cultural and grow our maturity across the organisation. We recognise that there are growing pains and we won't always get it right, but we follow a robust recruitment process for all internal and external hiring.
      2.0
      Jul 20, 2018

      Below the industry standards

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good working environment and atmosphere.

      Cons

      Lower salary than average in the industry. Lack of many standard operating procedures due to its fast growth. Lack of perks of any sort. Lack of training .

      avatar
      SiteMinder Response
      7y
      Thank you for taking the time to tell us about your experience. Would love to learn more about what scalable SOP's you think would work well in SiteMinder org context and open this up for discussion. Also keen learn a little more about what perks of training tools/opportunities you would like to see outside of the internal trainings?
      Viewing 142 - 144 of 517 Reviews
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      Glassdoor has 582 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.