SiteMinder reviews

3.9

77% would recommend to a friend

(517 total reviews)
avatar

Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

517 reviews
1.0
Dec 9, 2023

low pay

Recommend
CEO approval
Business Outlook

Pros

People are nice and you can work remote

Cons

Very busy, you can't have a break, no real opportunity to be promoted, awful salary, no compensation or increase if you speak 3 languages to cover more markets

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SiteMinder Response
2y
Hi there! Thanks for taking the time to write a review. I'm happy to see the pros of people (we hear this a lot and I agree we have a great team and team culture in Galway!) and our hybrid work model! I appreciate there are ups and downs in terms of "busyness" but in no scenario should you not be taking breaks and this is certainly not something our managers support. As you may be aware from out internal communications on All Hands etc we have an annual process whereby we conduct extensive benchmarking and we do feel we have a competitive overall pay and benefits package. I'm happy to discuss this with you in more detail so please do reach out to me if you feel that would be useful. In fact I would value the opportunity to talk these concerns through with you as it is genuinely important to us that your experience is a good one. I also feel our career pathways framework clearly outlines the career path with opportunity to progress through the levels and into higher level roles. Again, welcome a conversation on this as this seems to be a frustration for you. Anna Kennedy, HR Director
4.0
Dec 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Positive people Nice environment and office

Cons

Target sometimes might not be realistic

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SiteMinder Response
2y
Thank you so much for feeding back to us - it sounds like you really enjoy the benefits of our London office which is great to hear as we have put our heart into making it home. Whenever I ask colleagues about the things they love about SiteMinder, 'people' is always there at the top of the list so its great to hear this as feedback. We do have competitive targets as a Sales organisation, but we also have amazing, award winning products that have already seen SiteMinder winning in 5 separate categories at the HotelTechAwards at the start of 2024 , including #1 Hoteliers Choice and #1 Best Hotel E-commerce platform. Having this accolade means importantly that our customers also feel the same way as we do about our product set and the value it brings everyday, so whilst we operate as every other Sales organisation does, with a competitive target for our Sellers, we also know we have brilliant products that add value everyday Marie-Anne Varela, HR Director EMEA
5.0
Dec 4, 2023
Recommend
CEO approval
Business Outlook

Pros

People are great and fun

Cons

Leadership and difficult targets to hit

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SiteMinder Response
2y
Thanks for taking the time to visit Glassdoor and leave a review. I love the fact that you describe the business as a reat place to be and you enjoy working with colleagues at SiteMinder. The one thing colleagues always say first when they are asked about SireMinder is that love the 'people' so havign this feedback repeated on Glassdoor is amazing! We do have competitive targets as a Sales organisation, but we also have amazing, award winning products that have already seen SiteMinder winning in 5 separate categories at the HotelTechAwards at the start of 2024 , including #1 Hoteliers Choice and #1 Best Hotel E-commerce platform. Whilst we operate as every other Sales organisation does, with a competitive target for our Sellers, we also know we have brilliant products that add value everyday! Thanks! Marie-Anne Varela HR Director EMEA
Viewing 145 - 147 of 517 Reviews

Glassdoor has 582 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.