SiteMinder reviews

4.0

77% would recommend to a friend

(517 total reviews)
avatar

Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 4.0 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

517 reviews
5.0
Sep 26, 2018

Great place to work

Recommend
CEO approval
Business Outlook

Pros

There are many. I think people is the biggest pro for me. The team is extremely supportive of each other and truly believes in team spirit. You do have personal goals that you should achieve but you are also measured as a team which is great when the volume of work is low. Everyone is encouraged to support each other and people genuinely do. If you ever need help all you need to do is ask and there will be plenty of people available to you. Our team leaders are also super supportive. Not only when it comes to work related issues but when personal matters arise. Management including MD are very approachable in my opinion. They know everyone by name and do show interest in you as a person. It’s great to see that. No one wants to be just a number and a person to punch in the data into computer. They are constantly looking for new ideas, improvements and as a team we are given opportunities to design our day and tasks as we see most efficiently. Yes there are processes and rules but if you see something works for you, your manager will ask you to share it with the team. Often we have presentations on best practices held by team members. You are provided with plenty of training. Not only on software and products but on soft skills and personal improvements. As a person who joined the company in the last 3 months from another ‘start up’ I am very surprised with the negative comments about teams, management and hr. In my experience everyone has been very friendly, approachable and encouraging. It is a pity that ones frustrations are displayed on a public forum. If you love working with enthusiastic people in a team that encourages to think outside of a box and want to be pushed to grow then SiteMinder is perfect place for you. If you are looking for number crunching job where you don’t have to use your brain, then perhaps look elsewhere

Cons

To be honest I don’t see any. The people are super friendly

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SiteMinder Response
7y
Thanks so much for your positive feedback.! We are very pleased to know that you are enjoying working with us. We are constantly trying to improve and enhance our employee experience at SiteMinder and your feedback is very important in helping us know what we're doing well Please continue to share your feedback, ideas and suggestions with us..
3.0
Jun 8, 2018
Recommend
CEO approval
Business Outlook

Pros

- Great people in the office - Immediate management have good intentions - Beer Fridays, pool table, fruits & biscuits - Office location is accessible and situated next to the river, ideal for summer

Cons

- The initial upward trajectory of the company's goals felt lost towards the end - Hard to trust the executives of the company when large scale changes are made to tooling & software that provide better graphs for management but poorer UI & responsiveness for the daily drivers in Training/Support/Sales - Many false dawns made and not many promises followed through - A business decision led to a shift in employee change from London to Ireland and thus, made the London office lose a lot of it's personality and culture - Limited career options - No Dev team in EMEA despite EMEA being the biggest region globally for the company

5.0
Mar 29, 2017

Fantastic company to work for in Galway

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people Great new office in a beautiful location Lovely atmosphere Nice hours Work hard play hard ethos

Cons

No parking onsite, but plenty of carparks and public transport options

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SiteMinder Response
9y
Thanks for taking the time to share your feedback.
Viewing 154 - 156 of 517 Reviews

Glassdoor has 582 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.