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      SiteMinder

      Engaged Employer

      SiteMinder reviews

      4.0

      77% would recommend to a friend

      (517 total reviews)
      avatar

      Sankar Narayan

      86% approve of CEO

      72% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Work/Life balance

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      SiteMinder has an employee rating of 4.0 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      517 reviews
      4.0
      Jan 5, 2017

      Training & Implementation Analyst

      Training & implementation analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Culture very helpful leadership team who honestly want feedback and care about their employees.

      Cons

      Pay is far to low for industry standard here in Ireland will probably end up losing many of their more talented ambitious employees due to this.

      avatar
      SiteMinder Response
      9y
      Thanks so much for taking the time to give us your feedback and I'm glad to hear that you are enjoying working with us. I appreciate your feedback on salary, as you know we are new to the Ireland market and we did an extensive benchmarking exercise to identify a competitive market position before we launched. We will undertake a review of the market again to confirm if we need to move the dial. As standard practise, we review the market data annually to ensure that we pay within the market rates.
      3.0
      Oct 6, 2016

      Great Products, not a company that wants you to grow.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team culture, great products to work with. Strong market position.

      Cons

      Limited career progression, top down communication is non-existent. Multiple KPI's make micromanagement inevitable. What starts out as a positive experience becomes very painful quickly.

      avatar
      SiteMinder Response
      9y
      Thanks for your feedback, you really are on topic! There is a current initiative to overhaul our performance management approach and all KPIs are fair game! The project is called People Growth and Performance, we are piloting with the Global Execs now and expect to launch to everyone in the new financial year. I am also working with my team on an internal Careers Fair to help people navigate the opportunities available to them internally. The plan for this is to help people identify their skills gaps so that they can grow and evolve their careers and find the right training to support their next step. Its due to launch in April.
      5.0
      Jun 30, 2016

      Great culture, great company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked for SiteMinder for more than a year in the Sydney HQ and I have really enjoyed it. My manager and all of the other leaders I have contact with are really reasonable and there is a culture of helpfulness and support. The two founders work out on the floor with everyone else and they are very approachable and friendly. Teams seem to work well together to achieve. The office environment has a great social atmosphere with Friday night drinks and other regular events. The office itself is in great location in downtown Sydney with views of the harbour. Interview process - The interview process took a while but was pretty straightforward with a phone screen and then a couple of in person interviews. The interview questions were honest and not tricky! :)

      Cons

      The office is fairly crowded and could do with a refresh. There are not enough bathrooms, showers and changerooms for the employees, who are all fairly active. Also the Sydney office is actually split over three separate offices. They are close to each other but would be great to be in one large office together. This is all, I suspect, due to the rapid growth of the company and hopefully will change in the near future.

      avatar
      SiteMinder Response
      9y
      Thanks for your review and your feedback, I agree our space is busy and sometimes feels a bit snug! I'll pass on your your feedback to facilities. I think we have a bit of a spring clean in the calendar in the next few weeks so that may help in the short term! If you've got any ideas you'd like to share I'm at charlie.milne@siteminder.com
      Viewing 157 - 159 of 517 Reviews
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      Glassdoor has 582 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.