SiteMinder reviews

3.9

77% would recommend to a friend

(516 total reviews)
avatar

Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

516 reviews
5.0
Nov 25, 2025

Great Culture

Recommend
CEO approval
Business Outlook

Pros

Open culture, flexibility, lots to learn, truly a global company

Cons

Employee benefits can be improved

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SiteMinder Response
4mo
Hello, We really appreciate you taking the time to leave a review and glad to hear that you have had a positive experience at SiteMinder. Do continue to reach out to your manager and/or the People and Culture team if you have any feedback or suggestions to improve the employee experience, especially the particulars around improving employee benefits. Thank you!
2.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Well, it’s a hybrid system, but considering that we need to go onsite even during bad weather, it’s quite inconvenient.

Cons

There’s inconsistency in the process, a bad community, political activity, and bullying. Even if you work hard, you’ll only get a salary increase of PHP 1,000 if you’re lucky, and it’ll be less than that if you’re not.

1.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Medium salaries, and good platform

Cons

Leadership changes frequently, which creates a lack of clarity in direction and expectations. There is a strong culture of micromanagement, and client churn is quite high much more than the normal. The sales approach relies heavily on outdated methods such as cold calling, and the organization does not provide adequate tools or resources to support modern, effective selling strategies

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SiteMinder Response
8mo
Thank you for taking the time to share your detailed feedback. We’re glad to hear you see value in our platform, and we appreciate your perspective on several important areas such as leadership continuity, sales enablement, and ways of working. As an evolving global business, we recognize that periods of change can impact clarity and consistency, and we are continuously working to strengthen alignment across teams and leadership. We also understand the importance of equipping our teams with the right tools, training, and resources to succeed in a modern sales environment. This is an area of ongoing focus, with continued investment in enablement, development, and more effective ways of engaging with customers. Creating a culture of trust, empowerment, and high performance is a priority for us, and feedback like yours plays an important role in helping us improve. Thank you again for your insights.
Viewing 16 - 18 of 516 Reviews

Glassdoor has 580 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.