Sixt reviews

3.6

64% would recommend to a friend

(1,384 total reviews)

Alexander Sixt and Konstantin Sixt

72% approve of CEO

62% positive business outlook

Sixt has an employee rating of 3.6 out of 5 stars, based on 1,384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sixt employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jun 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Good bonuses only if you rip people off and charge them 3 times more than what they have to pay. Bait and switch.

Cons

Management and supervisor do not know how to treat the people that is actually making them money. The managers of the fort lauderdale airport location are only there to make you feel afraid that you might loose you position. They do not know how to be professional and do not know equal treatment for their employees, more than 1 agent called out more than 13 times yet they didn't fired them. They only care about what goes in their pocket. It id a bait and switch because they do not have the cars they show online.

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Sixt Response
8y
Thank you for your review. We are concerned regarding your feedback. We provide expansive training for our managers and continuous feedback and coaching for them on a regular basis. Our most senior managers are the head of our airport locations and have tenure with Sixt. We have confidence that their direction and management style reflects the companies core values and trust that they facilitate an environment that is challenging but rewarding for all of our employees. As a Rental Sales Agent there are goals and expectations for sales and customer service. The training process is so extensive that we have weeks of training initially, refresher training every 3-6 months, as well as daily/weekly coaching with your Regional Sales Performance Manager. Through all of this, our RSA's will have the tools necessary to offer the greatest options to our customers based off of their needs. We have zero tolerance for dishonesty form our agents and do not promote this behavior. We encourage you to make your own decisions at the counter and work with your customer as far as pricing. The role is very flexible. Of course, with the entire industry there are times were we may not have a specific vehicle a customer desires due to seasonality, late returns, damaged vehicles, etc. As a result we are able to find alternatives for our customers, especially at an airport location with a large fleet to choose from. If you have additional concerns that you would like to discuss our team would like to speak further. You can reach us at 954-874-1793.
4.0
Feb 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Great pay, flexibility in scheduling(shifts), understanding management, paid training, amazing discounts on rentals, fun cars to drive, great relationships built between coworkers and third party cleaning company for fleet, second chances at proving you can do your job well if you had a rough couple weeks/months in meeting goal, being recognized in your department for doing a good job(stats)

Cons

Only full time positions available(I wanted to stay and be a part time CSA but the shifts are in 8 hour increments), if one person on your team was not meeting goal consistently, the whole team has to be re-coached instead of the one "bad apple," only one main manager to report to(branch manager) instead of having multiple leadership positions for each separate role of the operation, being a newer company trying to grow in the US, not enough space in the airport lot for all fleet and customers during peak season(summer), management caring more for RSAs than CSAs.

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Sixt Response
9y
Thank you for taking the time to review Sixt as your former employer. It is great to know that you enjoyed the company so much that you hope to join us again when your schedule allows! We hope to see you back. It is our goal to reward employees for a job well done, and offer points of improvement when needed. Likewise, we absolutely agree, all of our employees are equally important and everyone should be recognized for contributing to the companies success. Thank you for your dedication to Sixt and our customers!
1.0
Dec 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Pay was decent but daily stress made it not worth it

Cons

Very unstructured work environment and very little support from management. Company trains associates to use risky and dishonest sales tactics. Sales agents end up getting the back lash from furious customers and management is not of much help.

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Sixt Response
10y
Thank you for reviewing Sixt. Across the board, our Regional Sales Performance team, Supervisors, Trainers, and Managers are consistent with our sales training practices that focus on building relationships with customers and matching their needs with upgrades in the vehicle. Although we do encourage customers to upgrade when the offer matches their needs, we train our employees to approach the customer in a more consultative manner to not come off as aggressive. In no way would corporate encourage dishonest sales tactics that would damage our relationship with our customers. We would encourage you to reach out to Gaddy Fernandez, VP of HR, to discuss your review. She can be reached it 954-874-1793.
Viewing 31 - 33 of 1,384 Reviews

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