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      Sixt

      Engaged Employer

      Sixt reviews

      3.6

      64% would recommend to a friend

      (1,386 total reviews)

      Alexander Sixt and Konstantin Sixt

      72% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Sixt has an employee rating of 3.6 out of 5 stars, based on 1,386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sixt employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      1K reviews
      1.0
      Oct 23, 2016

      CSA

      Csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get your 40 hours. Discount on rentals. The scheduling is good. Some of the customers are repeat customers. That's all!!!

      Cons

      The work environment is horrible. You will speak to a manager about your personal life or a situation and the whole branch knows your business. The greeters are treated like slaves. They are there to do everyone else job. They had them a key n tell them to go get the car some of the cars aren't even in the right spot. They are out in the rain soak and wet and will be the only person with no help. From managers nothing because no one wants to get wet from the rain. The RSA's that been there for a couple of years take advantage of the branch they leave when ever they see a customer walk in. They pick and choose which customer they feel will make their #s higher. They will leave early for their shifts and managers won't say anything. I had one RSA that spoke Spanish but when a customer came up to her counter she acted like she didn't because he wasn't going to bring her #s up so he was sent to another RSA. They add stuff to people's contract to meet their #s. Never have I worked for a company where your business is all over the branch.

      avatar
      Sixt Response
      9y
      We appreciate your feedback. During your time with Sixt, we are glad that you enjoyed the full time opportunity and took advantage of our great employee/ family and friends discounts that we offer. In regards to the Greeter role, the job duties for this position are very broad. As listed in the job description, the Greeter’s responsibilities are to “handle different situations on a daily basis” and “direct customers in the right direction based on their needs.” As discussed during the interview process, Greeters will be in and out of the branch all day. They are expected to bring cars around to the customers, show them the features of the vehicle, answer any customer questions, and make customers feel comfortable when entering the branch. Therefore, we expect our employees to do everything they can for the customer. Unfortunately, this may mean getting out in the rain, which we realize is not ideal, but is necessary for our guests. We are concerned to hear this additional information regarding our branch. We will do our best to further investigate your concerns. You can be assured that if this fraudulent activity where to take place, our management team will address the employee, if not done already. This is unacceptable and is grounds for immediate termination. Once again, thank you for reviewing Sixt and we wish you the best in your future endeavors!
      3.0
      Jul 9, 2016

      Rental Sales Agent

      Rental sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to generate clientele, flexible hours, access to supervisor, great rental benefits for employees and family/friends.

      Cons

      Misleading information to customers, lack of corporate involvement in correcting fleet issues, not enough vehicles to complete job successfully, most other RSA's do not do jobs effectively and there is plenty of room for coworkers to steal clients from each other for commission sake.

      avatar
      Sixt Response
      9y
      We appreciate your review! It is great to hear that you enjoyed the flexibility, rental benefits, and access to management during your time with Sixt. To address your concerns, our corporate team as well as our local fleet departments work very hard to make sure that we have the proper vehicles for our customers at the right time. Of course, within the car rental industry factors such as seasonality or late returns can affect what vehicles we have available. Due to these inconsistencies, Rental Sales Agents do have to problem solve with the customers best interest in mind. We encourage honesty and offerings that best suit the customer’s needs. We agree, we should have consistency with addressing tardiness, etc. Our Branch Managers are working collectively with Human Resources to make sure that we are effective with this process. If you have any concerns that you wish to discuss with us, please reach out to Human Resources.
      3.0
      Jun 22, 2016

      Too much chaos

      Fleet planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are young and smart, Sixt is a good company to work for is you are looking to start your career. What appealed to me when I applied to work for sixt is that they are known for renting luxury vehicles. On a day-to-day basis, working around Audis is sexier than working around Chryslers. Training for me took place out-of-state and sixt paid for my flight, hotel room, and rental car. The training was very useful. Sadly, the day-to-day operations at sixt rarely run as smoothly as the training would lead you to believe.

      Cons

      There are either not enough cars to cover all the reservations, or so many cars and it takes some serious concentration not to hit anything. Although I tried my best at my job, I sometimes felt like the management didn't necessarily like or trust me. Despite having a DOJ livescan, a college degree, and prior experience working with cars, I felt as if I could never move up within the company for reasons beyond my control. Customer complaints are common and range from superficial to serious. While you want to make the customer feel better, they don't want your sympathy, what the customer wants is a discount. I don't work for the company anymore but I still have bad memories of customers screaming at me. Lastly: Bathrooms, company cell phones, and company computers would go out of order without warning.

      avatar
      Sixt Response
      10y
      Thank you for taking the time to write a review for Sixt. We are glad that you found the training process to be very beneficial and enjoyed the luxury vehicles that we offer. We appreciate your contribution to Sixt while in the bay area! An important part of the Fleet Planner positon is inventory management and planning and dispatching our fleet for hourly, daily, and weekly forecast demand. We understand that depending on the amount of walk-ins and reservations that we may have more or less vehicles, however, our fleet departments locally and in HQ will work collectively to insure that we are keeping in line with demand. Additionally, our team prides itself on having an open door policy. It is imperative that if you have any reservations in regards to your position that you speak with your managers. We have had a lot of growth within Fleet in San Francisco and the surrounding areas, therefore, we are confident that there is always growth potential. If you feel that you would like to discuss any of your concerns further we would encourage you to call 954-874-1793. Our VP of HR, Gaddy Fernandez, would be happy to speak with you.
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