SmartStyle Stylist/Customer Service Representative reviews

2.3

21% would recommend to a friend

(293 total reviews)
avatar

Hugh Sawyer

24% approve of CEO

18% positive business outlook

Stylist/Customer Service Representative employees have rated SmartStyle with 2.3 out of 5 stars, based on 293 company reviews on Glassdoor. This indicates that most Stylist/Customer Service Representative professionals have an average working experience there. SmartStyle is rated 36% below average by Stylist/Customer Service Representative professionals compared to other employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

293 reviews
3.0
Jan 7, 2025

Ok place

Recommend
CEO approval
Business Outlook

Pros

Our Smartstyle is a franchise of Yellowhammer Salon Group. Their commission scale is standard, but the company is poorly organized compared to what Regis was pre-covid.

Cons

The company is poorly organized compared to what Regis was pre-covid.

1.0
Dec 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Independence, and that is about it

Cons

Expired product, missing product, no cleaning supplies, lies about commission, want you to work off clock

3.0
Dec 2, 2024

Not the greatest business model

Recommend
CEO approval
Business Outlook

Pros

401k and some paid time off

Cons

Always short staffed, management has a ‘do as I say not as I do’ kind of attitude, and dishonest.

Viewing 13 - 15 of 293 Reviews

Glassdoor has 634 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.