SmartStyle Stylist/Customer Service Representative reviews

2.4

23% would recommend to a friend

(293 total reviews)
avatar

Hugh Sawyer

27% approve of CEO

20% positive business outlook

Stylist/Customer Service Representative employees have rated SmartStyle with 2.4 out of 5 stars, based on 293 company reviews on Glassdoor. This indicates that most Stylist/Customer Service Representative professionals have an average working experience there. SmartStyle is rated 34% below average by Stylist/Customer Service Representative professionals compared to other employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

293 reviews
2.0
Feb 2, 2025

Place was awful

Recommend
CEO approval
Business Outlook

Pros

Full time Clean Like teammates

Cons

Prices went down Bad management Always too much to do

3.0
Jan 31, 2025

Careful choosing your location

Recommend
CEO approval
Business Outlook

Pros

Good foot traffic Variety of services Flexible scheduling

Cons

I chose a location who ran through different managers so it was not structured or any dedicated training i truly needed. They need to get more solid in there structure and management otherwise no cons My manager was kind but if you stepped on her bad side she treated you very different The manager and area manager wanted another stylist gone because she "complained " too much She just wanted to help make the place better and they had a problem with it.

2.0
Jan 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Training and education is sometimes offered ( if they can give uou the time off to attend, usually they are si understaffed it doesn't happen) Opportunity to move up Tools and product provided

Cons

You can only make up to 50% of what you actually earn them. That's the highest percentage. If you don't make at least 1500 in services your paid min wage. Many of the administrators are immature and only there to make themselves look good. They aren't around when you need help. Constantly understaffed because they cannot keep employees. No real support from the company. I'd never work for them again.

Viewing 10 - 12 of 293 Reviews

Glassdoor has 634 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.