SmartStyle Stylist/Customer Service Representative reviews

Low pay compared to similar salons

If your location doesn't make goals they cut the shipment for products like hair color to use on clients back bar products and you have to go out and pay out of your pocket for color to use on clients and still give the company all the money you receive for that service. Then there is shop fee that you have to tack on to every customer. Whoever their manager is then if you have an issue with them and you try to go to the next level up they don't want to listen or fix the issue because they think the sun rises and sets in their managers. There's no work-life balance my grandkids play basketball and my granddaughter is a cheerleader and they play on Saturdays ask for one Saturday off so I can go see their games and I was told it's mandatory I have to work Saturdays couldn't even get off from my oldest grandson's birthday party but then yet they say we need to find a work life balance. Then the manager wants to nitpick about every little thing you do and then contradict yourself on the days that she's not getting her way and talk to you like you want to her children I went to I went to the upper management to complain see if we can get all this resolved and they just blew me off so when it got to the point of me having panic attacks of just the thought of going to work and a job that I love to do was starting to disturb my peace of mind and my mental stability I had to leave