Is SmartStyle a good company to work for as a Stylist/Customer Service Representative?

Stylist/Customer Service Representative professionals working at SmartStyle have rated their employer with 2.4 out of 5 stars in 292 Glassdoor reviews. This is a lower than average score with the overall rating of SmartStyle employees being 2.6 out of 5 stars. Search open Stylist/Customer Service Representative Jobs at SmartStyle now and start preparing for your job interview by browsing frequently asked Stylist/Customer Service Representative interview questions at SmartStyle .

Does SmartStyle pay Stylist/Customer Service Representative employees well?

Stylist/Customer Service Representative professionals rate their compensation and benefits at SmartStyle with 2.1 out of 5 stars based on 292 anonymously submitted employee reviews. This is 4.7% worse than the company average rating for salary and benefits. Find out more about Stylist/Customer Service Representative salaries at SmartStyle.

What are the top reviewed jobs at SmartStyle?

Hair Stylist (133) , Stylist (88) , Hairstylist (65) , Salon Manager (53) , Manager (38) , Cosmetologist (23) , Store Manager (12) , Licensed Cosmetologist (11) , Hairdresser (9) , Manager/Stylist (7) , Receptionist (5) , Salon Leader (4) , Assistant Manager (3) , Hair Dresser/Stylist/Barber (3) , District Leader (2)

What are the pros of working at SmartStyle according to real employee reviews?

"Flexible hours" ((in 14 reviews)); "Benefits are available but too expensive for insurance." ((in 12 reviews)); "Good coworkers, walk" ((in 9 reviews)); "Part time or fulltime available with flexible schedules." ((in 9 reviews)); "Discounts on products, some nice people" ((in 9 reviews))

What are the cons of working at SmartStyle according to real employee reviews?

"It had low pay and you haft to work hard to get name out there." ((in 80 reviews)); "Management was poor if there was a problem or conflict you could never get in contact with managment.." ((in 39 reviews)); "Very difficult to hit commission" ((in 33 reviews)); "Poor upper management, always have dump rewards programs or try it this way, no this way." ((in 23 reviews)); "The change of management... it is the worst sometimes cuz some managers don't know what they are doing" ((in 18 reviews))

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SmartStyle

SmartStyle Stylist/Customer Service Representative reviews

2.4

23% would recommend to a friend

(292 total reviews)

Hugh Sawyer

27% approve of CEO

20% positive business outlook

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Stylist/Customer Service Representative employees have rated SmartStyle with 2.4 out of 5 stars, based on 292 company reviews on Glassdoor. This indicates that most Stylist/Customer Service Representative professionals have an average working experience there. SmartStyle is rated 34% below average by Stylist/Customer Service Representative professionals compared to other employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

292 reviews

2.0

Oct 22, 2025

Something Stinks, and It's NOT the Chemicals

Hair stylist

Recommend

CEO approval

Business Outlook

Pros

Inviting Atmosphere Great Stylists Open Concept

Cons

Management Upper Management Expectations for New Stylists

1.0

Apr 3, 2025

Smart Styles is dumb

Hair stylist

Recommend

CEO approval

Business Outlook

Pros

Lots of free time in the salon

Cons

Slow business, price gouging customers, creating a toxic competitive environment,

2.0

Mar 22, 2025

Good for starting out

Hair stylist

Recommend

CEO approval

Business Outlook

Pros

Good money and always busy

Cons

Always short staffed, lack of appreciation for hard work.

Viewing 4 - 6 of 292 Reviews

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SmartStyle reviews SmartStyle Stylist/Customer Service Representative reviews

SmartStyle

SmartStyle Stylist/Customer Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Something Stinks, and It's NOT the Chemicals

Smart Styles is dumb

Good for starting out

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