SmartStyle reviews

2.6

25% would recommend to a friend

(621 total reviews)
avatar

Hugh Sawyer

31% approve of CEO

23% positive business outlook

SmartStyle has an employee rating of 2.6 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStyle employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

621 reviews
1.0
Jan 28, 2016

UNAPPRECIATED

Recommend
CEO approval
Business Outlook

Pros

Love the coworkers, we work together as a team and we dont mind helping on another when a problem arises.

Cons

Comission went from 40-50% retail from 10 to 5% and those damn coupons for haircuts on the back of walmart reciepts for 9.99 haircut as if making comission wasn't already hard enough.

1.0
Dec 29, 2014
Recommend
CEO approval
Business Outlook

Pros

You'll meet the most hardworking stylists, if not, they don't last long. Paid vacation after a year, even though it's not much. Most tools are provided, such as hot irons and blow dryers.

Cons

Stylists are discounted to death. You have to work your butt off to make an alright paycheck. They won't let us have mats. Stylists have to be receptionists also, and clients get very angry that we spend so much time at the front desk or answering the phone. Tips are not as good as they should be, some people don't know to tip or they come in for a "cheap" cut and give very poor tips. People can be very hateful and rude to get things for free. Dress code changes way too much. Not a family oriented place, everyone has to work weekends, only getting off every other sunday, as far as weekend days. You get 2 days off together every other week. That gets very tiring. And everyone has to work some morning shifts and some night shifts, you can't work just morning shifts or just night shifts. If a neighboring salon with the company is not fully staffed, they will send stylists from other salons to fill in. Personally i apply at a place to work at that place not go to another area that i was not hired to. They have us fill out a wig board which is suppose to allow us to hold ourselves accountable for goals and bringing in business. Frankly, it's a joke. After working for the company for many years, it plays havick on the mind and spirit, i hope to move in a new direction shortly.

1.0
Nov 5, 2014

Hideous

Recommend
CEO approval
Business Outlook

Pros

Not many, really only things I can think of is sometimes decent foot traffic, large product line, good promotion prices on retail, I.e bogo 50% off

Cons

Subpar management, low pay, unrealistic goals so you rarely if ever meet commission, retail commission tied to service amounts so $400+ product sales in a week can still result in no commission. 4hr shifts at min wage

Viewing 13 - 15 of 621 Reviews

Glassdoor has 633 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.