Is SmartStyle a good company to work for as a Stylist/Customer Service Representative?

Stylist/Customer Service Representative professionals working at SmartStyle have rated their employer with 2.3 out of 5 stars in 293 Glassdoor reviews. This is a lower than average score with the overall rating of SmartStyle employees being 2.6 out of 5 stars. Search open Stylist/Customer Service Representative Jobs at SmartStyle now and start preparing for your job interview by browsing frequently asked Stylist/Customer Service Representative interview questions at SmartStyle .

Does SmartStyle pay Stylist/Customer Service Representative employees well?

Stylist/Customer Service Representative professionals rate their compensation and benefits at SmartStyle with 2.0 out of 5 stars based on 293 anonymously submitted employee reviews. This is 9.5% worse than the company average rating for salary and benefits. Find out more about Stylist/Customer Service Representative salaries at SmartStyle.

What are the top reviewed jobs at SmartStyle?

Hair Stylist (133) , Stylist (89) , Hairstylist (65) , Salon Manager (53) , Manager (38) , Cosmetologist (23) , Store Manager (12) , Licensed Cosmetologist (11) , Hairdresser (9) , Manager/Stylist (7) , Receptionist (5) , Salon Leader (4) , Assistant Manager (3) , Hair Dresser/Stylist/Barber (3) , District Leader (2)

What are the pros of working at SmartStyle according to real employee reviews?

"Flexible hours" ((in 15 reviews)); "The benefits are great." ((in 12 reviews)); "Discounts on products, some nice people" ((in 10 reviews)); "Continued education to keep you with the up to date trends." ((in 6 reviews)); "Flexible scheduling" ((in 6 reviews))

What are the cons of working at SmartStyle according to real employee reviews?

"It had low pay and you haft to work hard to get name out there." ((in 79 reviews)); "Management was poor if there was a problem or conflict you could never get in contact with managment.." ((in 38 reviews)); "I have been here for over a year and haven't hit commission yet." ((in 34 reviews)); "Poor upper management, always have dump rewards programs or try it this way, no this way." ((in 25 reviews)); "The change of management... it is the worst sometimes cuz some managers don't know what they are doing" ((in 19 reviews))

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SmartStyle

SmartStyle Stylist/Customer Service Representative reviews

2.3

21% would recommend to a friend

(293 total reviews)

Hugh Sawyer

24% approve of CEO

18% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.4

Culture & values

2.4

Work/Life balance

2.4

Career opportunities

2.0

Senior management

2.0

Compensation and benefits

Stylist/Customer Service Representative employees have rated SmartStyle with 2.3 out of 5 stars, based on 293 company reviews on Glassdoor. This indicates that most Stylist/Customer Service Representative professionals have an average working experience there. SmartStyle is rated 36% below average by Stylist/Customer Service Representative professionals compared to other employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

293 reviews

1.0

Apr 6, 2024

Minimum Wage

Hair stylist

Recommend

CEO approval

Business Outlook

Pros

None. There are literally none.

Cons

You don't get benefits or paid beyond minimum wage.

1.0

Apr 1, 2024

Awful management

Hair stylist

Recommend

CEO approval

Business Outlook

Pros

Instant clientele, but no marketing for the salon. So some days are SLOWWWW and others busy. Hit or miss with it, but if you stick it out you can build a clientele.

Cons

Management is awful. There's no HR department so my supervisor seemed to treat us however he wanted but would report lies to the owner to bring himself in good favor to her. He was a slob and never cleaned up after himself. I got fed up with the drama and disrespect. Not every location is like this hopefully, but the one I was at was awful.

1.0

Feb 2, 2024

Worst Corporate Salon

Hair stylist

Recommend

CEO approval

Business Outlook

Pros

You meet new people everyday

Cons

If you aren’t busy you make the minimum hourly federal wage

Viewing 22 - 24 of 293 Reviews

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SmartStyle Stylist/Customer Service Representative reviews

Ratings by category

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Minimum Wage

Awful management

Worst Corporate Salon

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