SmarterDx reviews

4.2

80% would recommend to a friend

(52 total reviews)

Michael Gao

78% approve of CEO

81% positive business outlook

SmarterDx has an employee rating of 4.2 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SmarterDx employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

52 reviews
1.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Cool product and smart people

Cons

The company is a joke and so is the chief of marketing that is over the sales team. She turned down some good candidates for the SDR roles for no reason and now we are stuck with ones that aren’t qualified. She has no idea what she’s doing.

avatar
SmarterDx Response
11mo
Thank you for sharing your feedback. We're sorry to hear about your frustrations and would welcome a direct conversation to better understand your perspective. Our hiring decisions are made thoughtfully, with long-term team and company success in mind. While not every decision will resonate with everyone, we strive to maintain a fair process and foster a respectful, collaborative environment. - SmarterDx People Team
2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The office had decent coffee machines, and there were a few people who tried to show up on time when circumstances allowed it.

Cons

- Spent well over a year watching the same meetings repeat because no one could clearly define ownership pr responsibility - Problems were routinely left unaddressed as if ignoring them would somehow make them disappear - Direction would be given early in the week only to be completely reversed shortly after, leaving no stable path forward - Critical information was scattered across Slack messages, email drafts, and random conversations, making it impossible to track what was actually correct - Onboarding was disorganized and confusing, offering little connection between documentation and real work - Every task took far longer than necessary because nothing was clearly defined or consistently followed

Viewing 46 - 48 of 52 Reviews

Glassdoor has 54 SmarterDx reviews submitted anonymously by SmarterDx employees. Read employee reviews and ratings on Glassdoor to decide if SmarterDx is right for you.