Smartsheet reviews

3.2

41% would recommend to a friend

(1,304 total reviews)
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Rajeev Singh

28% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Feb 15, 2025

Overall bad

Recommend
CEO approval
Business Outlook

Pros

Work life balance is good

Cons

Popularity contest and so much politics. Most middle managers are incompetent and don’t want to actually develop their team. Don’t ask for help here it’s seen as a weakness. So much fake niceness and nobody takes accountability for their mistakes either.

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Smartsheet Response
1y
Thank you for sharing your experience. We’re happy to hear that our work-life balance remains strong, as this is something we’re passionate about. However, we’re sorry to hear that your experience with management was not ideal. Career growth and team development remain one of our top priorities, and we actively look for ways to improve these processes and experience. Thank you again, and we wish you luck in your next endeavor.
2.0
Oct 24, 2024

Hard to sell

Recommend
CEO approval
Business Outlook

Pros

Good culture Focus on mental health Kind teams Product Training and ramp up period are good

Cons

Product tours run by AE Cost of platform is based off customer usage (smaller segments don’t see as much money)

Viewing 316 - 318 of 1,304 Reviews

Glassdoor has 1,386 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.