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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,304 total reviews)
      avatar

      Rajeev Singh

      28% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      1.0
      Apr 10, 2025

      writing on the wall

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not much these days to be honest

      Cons

      USM, Leadership, and the compensation.

      avatar
      Smartsheet Response
      1y
      Thank you for your honest feedback. Our goal with the updated USM is to deliver greater long-term value and flexibility for our customers by providing them with a more transparent pricing experience, as well as a way to better manage their subscriptions. We also take customer feedback on this new model very seriously. Our compensation team conducts an annual review of all pay ranges to ensure that we remain competitive in the market. Thank you again for your review.
      2.0
      Mar 10, 2025

      Review

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers to work with

      Cons

      Management sucks, always changing things without clear vision

      avatar
      Smartsheet Response
      1y
      Thank you for taking the time to leave a review. We’re happy you had a positive experience with your coworkers - our people are our greatest asset! Every decision our leadership team makes is strategic, and was made to further the progression of the company. Thank you again for your feedback, and we wish you well in your next endeavor.
      3.0
      Mar 5, 2025

      Things are changing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some smart people that care.

      Cons

      Recently purchased by blackstone and vista. Huge product reorg and changing ways of working. No one knows what to do or how to do it. Little guidance from senior leadership.

      avatar
      Smartsheet Response
      1y
      Thank you for your review and your commitment throughout your three-plus years with us. We recognize the changes, especially the acquisition, you've experienced. We're now focused on building a stronger future together with a team of top talent, guided by new goals created in partnership with our senior leaders, Blackstone, and Vista. These changes are designed to deliver greater value for everyone.
      Viewing 313 - 315 of 1,304 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,386 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.