Smartsheet reviews

3.3

44% would recommend to a friend

(1,290 total reviews)
avatar

Rajeev Singh

29% approve of CEO

31% positive business outlook

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Low pay for work done.

Cons

No opportunities for advancement and low annual increases.

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Smartsheet Response
1mo
We appreciate you sharing your experience. We want to clarify that our Compensation team conducts an annual review of our compensation packages to ensure that what we’re offering to employees and new hires is competitive. Additionally, we want to assure you that our Talent Development team has a robust talent review process that ensures employees are recognized for their performance, which includes advancements/promotions.
2.0
Apr 8, 2026

Declining

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large established base, name recognition

Cons

Behind competition, lost customer trust, internally dysfunctional

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Smartsheet Response
1mo
Thank you for sharing your review. We hear your concerns, but would like to push back on the notion that we’re behind the competition. Just this year, we were recognized as a Leader in the Magic Quadrant for Collaborative Work Management and ranked #1 in Best Project Management Products in G2’s Best Software Awards. Thank you for your continued work here!
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, and that’s genuinely it these days.

Cons

Smartsheet used to be a fantastic place to work when I started 4 years ago. Over the past 2 years since rumors of the acquisition, they’ve lost a ton of incredible talent and the culture and benefits have absolutely tanked. It was honestly kind of a relief to be included in the last round of layoffs.

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Smartsheet Response
1mo
Thank you for sharing your perspective and for your dedication to the company over the last four years. We are glad to hear that our flexible working model provided you with the flexibility you valued during your time here. We truly appreciate the time and effort you put into helping make Smartsheet a success, and we wish you nothing but the best in your next chapter.
Viewing 31 - 33 of 1,290 Reviews

Glassdoor has 1,373 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.