Smartsheet reviews

3.3

44% would recommend to a friend

(1,290 total reviews)
avatar

Rajeev Singh

29% approve of CEO

31% positive business outlook

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible working Good development budget Unlimited time off

Cons

On call shifts Constant reorgs

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Smartsheet Response
2mo
Thank you for your review! We're happy to hear that you enjoyed working here, and wish you nothing but the best in your next adventure.
2.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Lots of good people work here - Good work/life balance - Flexible remote work (for now)

Cons

- Culture, quality, and just about everything has taken a nosedive since being purchased by Blackrock, et. al. in 2025 - Layoffs have been happening, and teams are getting transitioned to India - Benefits have been cut - Not a good outlook

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Smartsheet Response
2mo
Eight years is a remarkable milestone, and we truly appreciate your honesty. It’s clear you care deeply about where Smartsheet is headed. While we’ve had to make some tough calls to stay resilient for the road ahead, we want to ensure our culture, the people and the flexibility you value, remains at the heart of what we do. We’re committed to keeping the lines of communication open and hope you’ll continue to share your thoughts in our upcoming engagement survey.
2.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

-Loved partnering with customers on solutions -Every deal with completely different

Cons

-Lots of leadership changes over the last few years and felt like a ship without a captain -Leadership have made incredible bad decisions which has had a multi year impact -Culture is rapidly changing especially after being sold to an equity firm -Customer confidence has been tanked because of instability -Under paying folks with confusing and unrealistic expectations

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Smartsheet Response
2mo
We are so glad that you enjoyed working with customers on their solutions, and the novelty and nuance of each one. Culture transformation is common with new leadership and new teams in new regions, but the core values and pillars remain. We’re working to ensure open and honest discussions about where Smartsheet is and where we’re going. We take all feedback seriously, so thank you and best of luck in your next adventure.
Viewing 37 - 39 of 1,290 Reviews

Glassdoor has 1,373 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.