Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.3 out of 5, based on over 1,373 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 44% of employees would recommend working at Smartsheet to a friend and 31% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Smartsheet?

44% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (50) , Client Development Manager (49) , Customer Success Manager (39) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (26) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 130 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 112 reviews)); "Great benefits and time off allowance" ((in 102 reviews)); "Great work life balance made possible" ((in 84 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 77 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 37 reviews)); "Lots of layoffs post acquisition" ((in 16 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What Smartsheet locations have received the highest employee ratings?

Austin , Bellevue , Chicago , Seattle , Boston , New York , Denver

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Smartsheet

Smartsheet reviews

3.3

44% would recommend to a friend

(1,290 total reviews)

Rajeev Singh

29% approve of CEO

31% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.1

Culture & values

3.0

Career opportunities

2.6

Senior management

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 18, 2026

Nice people, cut throat upper management

Software engineer se1

Recommend

CEO approval

Business Outlook

Pros

Great team of people -support

Cons

Cut throat upper management team

Smartsheet Response

2mo

We’re glad to hear you’re enjoying working with your colleagues! Our upper management is committed to fostering a supportive and collaborative environment during this time of high growth. Thank you for your review!

3.0

Mar 17, 2026

Unfortunate direction

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Nice people, competitive pay, good benefits

Cons

Constant whiplash in direction of company

Smartsheet Response

2mo

We’re happy to hear that you enjoyed working with your amazing colleagues, as well as our competitive compensation packages! While the move to private equity has definitely brought change, these are strategic decisions that position us for accelerated long-term growth and new opportunities in the market. Additionally, our leadership team has increased their communication channels in an effort to continuously share their vision and direction for the company. We appreciate you sharing your perspective as we grow.

2.0

Mar 17, 2026

Good concept and employees, poor business model and product direction (as of recently) and turnover.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The core product is good and can do almost anything you can build.

Cons

Very sketchy times. Every leader is new, layoffs have gotten rid of core talent, very questionable decisions. RTO probably coming.

Smartsheet Response

2mo

We (and our customers) have to agree - our product is amazing! We also understand changes and new leadership can bring about uncertainty. Your trust is incredibly important to us, and we're working hard to make sure every employee feels supported. We hope you’re able to share more in our upcoming engagement survey. Thanks for your review.

Viewing 46 - 48 of 1,290 Reviews

Jobs at Smartsheet

Customer Success Manager II - Commercial (East)

Senior Manager, Product Operations (Remote Eligible)

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Director, Product Design (Remote Eligible)