Smartsheet reviews

3.3

43% would recommend to a friend

(1,290 total reviews)
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Rajeev Singh

31% approve of CEO

31% positive business outlook

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was decent but no more stocks

Cons

Culture going downhill fast with PE acquisition

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Smartsheet Response
3mo
We’re happy to hear that you found our compensation packages to be competitive! While we know that change has taken place, we want to assure you that our focus is on preserving and adding to the culture that makes our company a great place to work. Thank you for your review.
4.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Very supporting of career switches/early careers

Cons

Since the take over many cuts and job losses

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Smartsheet Response
3mo
Thank you for your review! We are more than happy to support employees who are looking to expand their skillsets and explore other areas of the business, as well as our early career employees!
2.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

It used to be a great company. Great people. Great product.

Cons

Poor leadership. The good guys have moved on. They rolled out a new model and now the company is bleeding money. Customers are fed up and looking elsewhere. The SVP of sales is not trusted by anyone and the culture has deteriorated since the day they started. It’s really that terrible.

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Smartsheet Response
3mo
We take feedback from both our customers and employees very seriously, and we appreciate your advice to management. With leadership changes and advanced growth, we’re confident that we will have even further success in the very near future. Thank you again for your review, and we wish you the best in your next adventure!
Viewing 58 - 60 of 1,290 Reviews

Glassdoor has 1,373 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.