Smartsheet reviews

3.3

43% would recommend to a friend

(1,290 total reviews)
avatar

Rajeev Singh

31% approve of CEO

31% positive business outlook

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Dec 15, 2025

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, culture, people. and product.

Cons

Transition, movement in company strategy.

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Smartsheet Response
4mo
Thank you for your review! We're happy to hear that you're enjoying our compensation, product, and most importantly, our people and culture! We have had some change in strategy, which is designed to bring success and growth, and we're excited to continue this!
3.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary and compensation plans

Cons

Poor people management, poor selling structure and training. You’ll grow in the position if you get well with management not for your job. Terrible work environment.

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Smartsheet Response
4mo
We’re so glad to hear that you found our compensation plans competitive! Regarding feedback on our management and training: we are committed to fostering an environment where all employees are respected, supported, and valued. This includes ensuring that all employees have the training and learning opportunities they need to excel in their role. We appreciate your feedback as we continue to evolve and improve, and wish you the best in your next role.
4.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Autonomy, learning, support, good team

Cons

Pricing model changed a lot

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Smartsheet Response
5mo
Thank you for your review. We’re so glad to hear that you’ve found a supportive environment while still having the space to be autonomous and learn. There has been change over the last year, but these strategic decisions position us for accelerated long-term growth and new opportunities in the market. We appreciate you sharing your perspective as we continue to evolve.
Viewing 82 - 84 of 1,290 Reviews

Glassdoor has 1,373 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.