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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.3

      43% would recommend to a friend

      (1,290 total reviews)
      avatar

      Rajeev Singh

      31% approve of CEO

      31% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.1

      Culture & values

      3.0

      Career opportunities

      2.7

      Senior management

      Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Dec 22, 2025

      Great experience, upcoming challenges

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - you can make a lot of money, especially with accelerators - work life balance is wonderful - it's a great product

      Cons

      - New leadership/lack of leadership makes work challenging - New licensing model makes every renewal conversation painful - Account books are seemingly made at random, your year has too much up to luck

      avatar
      Smartsheet Response
      5mo
      We are so glad to hear that you’re enjoying our compensation plans, work-life balance, and product. We (and our customers!) agree - our product is pretty great. We also strive for every employee to have a wonderful work-life balance and to take the time that they need. We appreciate your candid feedback, and rest assured that our leadership team is committed to ensuring long-term success for both the company and our employees. Thank you for your review.
      4.0
      Dec 22, 2025

      Support Team Manager

      Team manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My peers were great to work with and always willing to share knowledge and best practices. Overall a great company to work for.

      Cons

      Communication was lacking at times, Important changes to support where not made in a timely fashion to help with change management.

      avatar
      Smartsheet Response
      5mo
      Thank you for your review. We are glad to hear that you enjoyed working with us, specifically with your peers. We pride ourselves on a collaborative, open environment, where all employees are supported. We have had some change over the past year, and our leadership team is committed to being as transparent as possible with our employees. Thank you again, and we wish you the best in your next adventure!
      5.0
      Dec 16, 2025

      Solid Company, new pricing model

      Enterprise sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and overall happy with my manager

      Cons

      New pricing model so there has been a lot of change in the past year

      avatar
      Smartsheet Response
      5mo
      We’re so glad to hear that you’ve enjoyed working here and found your team and overall culture to be great! There has been change over the last year, but these strategic decisions position us for accelerated long-term growth and new opportunities in the market. We appreciate you sharing your perspective as we continue to evolve.
      Viewing 79 - 81 of 1,290 Reviews
      Related searches: Smartsheet jobs | Smartsheet salaries | Smartsheet benefits | Smartsheet interviews | Smartsheet conversations
      ReviewsSmartsheet reviews

      Glassdoor has 1,373 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.