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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,304 total reviews)
      avatar

      Rajeev Singh

      28% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      5.0
      Oct 11, 2021

      Nothing is perfect but Smartsheet is close

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic benefits, great salary and a culture that values work life balance and personal balance, growth and happiness. Leadership is engaged and passionate and I've become a better professional because of my time here.

      Cons

      We're growing quickly which means lots of new people bringing new ideas. It's a good thing but it inherently means a certain amount of conflict or friction. Some leaders seem to work way beyond work hours- I've never been asked to- but it might exist at different orgs or levels than where I'm at.

      2.0
      Oct 8, 2021

      It Depends

      Client development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company genuinely does there best. Lots of resources during COVID and if you’re in the Boston office you can be ask sketchy a sales person as you’d like!

      Cons

      The sales org is a literal 5 alarm fire. There is no SDR/AE alignment, SEs literally have empty calendars while leadership asks the revenue generating folks to do everything (prospect, qualify, demo, negotiate, close). If you’re into selling with zero sales support - this is your place. Oh and Good luck implementing what you sell

      avatar
      Smartsheet Response
      4y
      My org is at the confluence of change we’re experiencing: both our tremendous growth as a company, and the staffing challenges all organizations today face. Alignment during growth is part of our continuous process improvement and a journey my leadership team is committed to. We’re hard at work to thoughtfully, supportively ramp up our new team members, invest in technology, training and continuous process improvement across all disciplines to achieve scale. My door is always open to new ideas for scaling our successful global field team. - Mike Arntz, Chief Revenue Officer and Executive Vice President of Worldwide Field Operations
      5.0
      Sep 26, 2021

      Great all round

      Copywriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team Work-life balance good Good progression opportunities

      Cons

      Stressful due to client interface sometimes

      Viewing 898 - 900 of 1,304 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,386 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.