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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.3

      43% would recommend to a friend

      (1,297 total reviews)
      avatar

      Rajeev Singh

      30% approve of CEO

      31% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      3.0

      Career opportunities

      2.7

      Senior management

      Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Nov 26, 2025

      Good WLB

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good worklife balance and teams

      Cons

      A lot of changes since going private again, low confidence in direction

      avatar
      Smartsheet Response
      6mo
      Thank you for taking the time to leave a review. We’re happy to hear that you’ve enjoyed our work life balance and your colleagues. We do recognize that some change has taken place in the last year. These changes are strategic and are meant to bring new opportunity and long term growth. Thank you again for your review!
      4.0
      Nov 20, 2025

      Company on the mend

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are great, they value bright people and ideas.

      Cons

      Constant change and with turnover many are feeling burnout.

      3.0
      Nov 19, 2025

      Great Product, Bad GTM Moves

      Regional sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is great Have all the good sales tools Good reference-able customer base

      Cons

      New user model killed momentum A lot of turnover in the middle and upper management levels

      avatar
      Smartsheet Response
      6mo
      Thank you for your feedback. We agree, our product is great, and our customers are definitely passionate about it! We understand that change creates friction, and we are addressing the administrative challenges some of our customers have faced during the user model transition. This focus on "steadying the ship" is our top priority as we align Smartsheet for long-term growth. We wish you the best of luck in your next adventure.
      Viewing 94 - 96 of 1,297 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.