Item: Smartsheet
Rating: 2
Author: Anonymous employee

Question 1

Is Smartsheet a good company to work for?

Accepted Answer

Smartsheet has an overall rating of 3.3 out of 5, based on over 1,379 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 43% of employees would recommend working at Smartsheet to a friend and 31% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager, New Business Representative and Customer Success Manager (CSM).

Question 2

Does Smartsheet pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 9% over the last 12 months.

Question 3

How satisfied are employees working at Smartsheet?

Accepted Answer

43% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

Question 4

What are the top reviewed jobs at Smartsheet?

Accepted Answer

Account Executive (113), Software Engineer (51), Client Development Manager (49), Customer Success Manager (40), Senior Software Engineer (29), Sales (27), Solutions Consultant (27), Enterprise Account Executive (20), Customer Success Manager (CSM) (19), Sales Development Representative (18), Director (15), Account Manager (14), Consultant (12), New Business Representative (12), Sales Development Representative (SDR) (12)

Question 5

What are the pros of working at Smartsheet according to real employee reviews?

Accepted Answer

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 133 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 116 reviews)); "The benefits are great and keep getting better." ((in 97 reviews)); "Work life balance is great" ((in 82 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 73 reviews))

Question 6

What are the cons of working at Smartsheet according to real employee reviews?

Accepted Answer

"poor management and overhiring leads to firing" ((in 37 reviews)); "Lots of layoffs post acquisition" ((in 15 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Disingenuous leaders, lots of politics, favoritism to employees who flatter leadership" ((in 4 reviews))

Question 7

What are employees saying about Smartsheet layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

Question 8

What are the top reviewed Smartsheet locations?

Accepted Answer

Bellevue, Boston, Seattle, Denver, New York, Chicago, Austin, Raleigh, Los Angeles, San Francisco, Charlotte, Atlanta, Detroit, Dallas, Tampa, Seattle Heights, Washington, New Brunswick, Birmingham, Salt Lake City, Lake Forest, Madison, Phoenix, Albuquerque, Fort Worth, Minneapolis, Minnetonka, Kingsport, Nashville, Indianapolis

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The semi-startup atmosphere and related management style wasn't right for me.

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