Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.3 out of 5, based on over 1,373 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 44% of employees would recommend working at Smartsheet to a friend and 31% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Smartsheet?

44% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (50) , Client Development Manager (49) , Customer Success Manager (39) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (26) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 135 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 121 reviews)); "The benefits are great and keep getting better." ((in 94 reviews)); "Work life balance is great" ((in 79 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 72 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 36 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Smartsheet isn't starting their 401k matching program until April 2020." ((in 7 reviews)); "Promotion is pretty shady and full of favoritism." ((in 3 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What Smartsheet locations have received the highest employee ratings?

Austin , Bellevue , Chicago , Seattle , Boston , New York , Denver

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Smartsheet

Smartsheet reviews

3.3

44% would recommend to a friend

(1,290 total reviews)

Rajeev Singh

29% approve of CEO

31% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.1

Culture & values

3.0

Career opportunities

2.6

Senior management

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 21, 2014

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Smartsheet is great - smart people and interesting work. Lots of collaboration between groups and exec team is very approachable. As long as you earn it, the hours are flexible and they really do value work/life balance. The organization is very flat - the people making decisions are also the ones implementing them.

Cons

- no paid parental leave - few perks - crappy office

5.0

Mar 21, 2014

Best Small Company I've worked for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are Great People There are Great Product There are Snacks Plenty of paid for Parking in the underground lot Close to the mall and all types of food. Constantly growing and improving.

Cons

Working in downtown Bellevue can be a pain. There's always some kind of weird convention going on. Traffic can be a nightmare, but that's nothing new.

5.0

Oct 2, 2013

Growing pains but I love it here at Smartsheet

Customer facing

Recommend

CEO approval

Business Outlook

Pros

- Excellent environment and atmosphere - Focus is on work but the the mood is fun - Flexibility to explore and work on your own projects - Employee satisfaction is important and I feel that in words and actions

Cons

- Adding layers of management and processes are being formed and re-formed - slowly developing HR support with additional rules (PTO policy)

Viewing 1285 - 1287 of 1,290 Reviews

Jobs at Smartsheet

Customer Success Manager II - Commercial (East)

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Sr. Director, Pricing & Packaging

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