Smartsheet reviews

3.2

41% would recommend to a friend

(1,299 total reviews)
avatar

Rajeev Singh

28% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Jul 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Great employees/peers, remote work friendly, progressive leadership at all levels. Room for career growth: advancing within a specific vertical or between verticals is encouraged and supported. The product itself has made a lot of gains recently as the company focuses on enterprise solutions. Recent IPOs of Monday.com and Asana are bringing legitimacy to the entire market of "collaborative work management" tools, and SMAR has a jump start with three years of being public and creating the category. Even as new players get a lot of media attention, a rising tide lifts all boats: prospect companies are comfortable spending more and more money on this category of enterprise software. Comp that is competitive/market with tech companies in boston/seattle. Good benefits (healthcare, stock plans, 401k, 4 months parental leave, free membership to mental health platform BetterHelp, etc) SE team specifically has a phenomenal culture and wonderful leadership. Ignore reviews about no 401(k) match, a few quarters ago that was added. Lucrative stock plans with quarterly vesting are also still around and are still as lucrative as before the 401(k) match was added.

Cons

Growing pains you would expect that are inline with a company hitting these growth metrics. many of these growing pains are specific to the professional services area of the company. Sometimes a disconnect between sales orgs and professional services org. Sometimes a disconnect between customer facing roles and Product org. (but this has improved dramatically in the last few quarters.)

5.0
Jul 21, 2021

Great people work at Smartsheet

Recommend
CEO approval
Business Outlook

Pros

Awesome product that really solves customer challenges. The people who work at Smartsheet are authentic and embody the "can do" spirt that makes a great workplace.

Cons

Smartsheet has some growing pains that come with scale.

5.0
Jul 20, 2021
Recommend
CEO approval
Business Outlook

Pros

- Genuinely nice, considerate, thoughtful people who care about their work and genuinely believe in the brand - Good work-life balance -Fair compensation -Continued education opportunities -Good benefits -Growth opportunities for people willing to step up to challenges

Cons

Overall the same things you'll find at any medium to large company trying to adapt to a changing marketplace. Entrenched thinking, slow adoption of new ways of doing things, silos, etc. But there's seemingly light at the end of the tunnel.

Viewing 964 - 966 of 1,299 Reviews

Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.