Smartsheet reviews

3.2

41% would recommend to a friend

(1,299 total reviews)
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Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
May 13, 2021
Recommend
CEO approval
Business Outlook

Pros

It’s ok. Nothing special to call out

Cons

Too much political. CTO controls everything

1.0
May 10, 2021

Stay As Far Away As Possible (SDRS Included)

Recommend
CEO approval
Business Outlook

Pros

-Good Benefits -Good Customers -Great place to learn about sales -IF you're in APAC/EMEA still a great place

Cons

2 years ago, this was a great place to work, now, managers will suck the life out of you to try and hit astronomical investor expectations. -Don't care about any of the workers (especially the sdrs) -Unrealistic quotas -No work-life balance (60+ hours) -Reps are Abusive towards SDRs and reject their opps for no reason -Toxic work culture -No concern for Diversity at all -No Growth at all -Always look externally to fill roles -POLITICS THROUGH THE ROOF

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Smartsheet Response
5y
First and foremost, any abusive or otherwise unprofessional behavior is not tolerated and should be reported to our People Team so that it can be dealt with directly. We’re committed to a culture that supports our employees and their career progression. Part of that process has been to ensure managers are having quarterly goal-setting and development discussions with their employees, and to provide both employees and managers with the training to make those conversations intentional and productive. While Worldwide Field Operations rapidly grows, we’ve worked to prioritize opportunities for advancement, with many of our current leaders having been promoted into their roles. We encourage employees and managers to set stretch goals, but my expectation is that those goals are realistic and attainable—as evidenced by the success of our most recent quarter, hitting our metrics across the board. My door is open to any employee who would like to discuss these or any other concerns further. —Mike Arntz, CRO and EVP Worldwide Field Operations
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