Smartsheet reviews

3.2

41% would recommend to a friend

(1,299 total reviews)
avatar

Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Feb 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay structure , CEO Vision

Cons

This company has a bias in their hiring in their sales organization towards black women. I have seen it numerous times. I do think management needs to look a little more deeper into this.

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Smartsheet Response
5y
Thank you for leaving a review and giving a nod of support to our pay structure and CEO vision. While we actively strive to eliminate bias across the talent lifecycle, we recognize that we're on a constant journey of progress. Ultimately, we must continue to embed DEI in all our ways of working and raise our collective awareness, understanding, and action, including having clear and well understood processes and policies in place to ensure equitable and inclusive recruiting, promotion, opportunity, and development across the talent lifecycle. To that end, we are enhancing our DEI hiring practices through hiring manager training, interview training, and recruiting initiatives in order to have representation of diversity across teams and throughout levels. If there are specific examples of bias you'd like to share with me in confidence, please reach out to me at alice.thompson@smartsheet.com. —Alice Thompson, Director of Diversity, Equity, & Inclusion
2.0
Feb 3, 2021
Recommend
CEO approval
Business Outlook

Pros

-Flexible Product -Great people -Product has a lot of potential

Cons

- Burnout is real especially in Implementation and Consulting roles -Product has so many use cases but doesn't excel in any one area. - Sales over promises on the capability of the software especially for Implementations.

4.0
Feb 3, 2021
Recommend
CEO approval
Business Outlook

Pros

The best part of this job are the people you get to work with. The product and subsequent customer relationships are great as well.

Cons

There are lingering growing pains and lacking processes for a company of this size. In addition, it has been made very clear that you are compensated based on your tenure and title, not your contributions, performance, or responsibilities. Lastly, it is getting increasingly difficult to see how your career can grow at Smartsheet because of the large portion of the management team that is hired in, rather than developed.

Viewing 1069 - 1071 of 1,299 Reviews

Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.