Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,381 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (40) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 139 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 115 reviews)); "The benefits are great and keep getting better." ((in 98 reviews)); "Work life balance is great" ((in 78 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 70 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 40 reviews)); "Lots of layoffs post acquisition" ((in 18 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

Smartsheet reviews

3.2

41% would recommend to a friend

(1,299 total reviews)

Rajeev Singh

28% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,299 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Jun 4, 2021

One of the best decisions of my Career

Solutions consultant

Recommend

CEO approval

Business Outlook

Pros

Lots of learning, brilliant product, amazing culture.

Cons

A little disconnected to headquarters, but they make up for it by providing a lot of training and support.

2.0

Apr 14, 2026

Great exposure to large US tech... which I did not enjoy

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Educational - particularly working with very intelligent and capable people from the US

Cons

Difficult and toxic environment, extremely political and I could see the good people struggling to make positive change (and ultimately failing)

Smartsheet Response

2mo

We appreciate your feedback, and are saddened to read about your experience. We strive for all of our employees to feel valued and experience a culture rooted in support and respect. Rebuilding trust is a top priority for every leader here, and we are committed to fostering the best environment for our employees. We take your feedback to heart, and we wish you the very best in your next chapter.

2.0

Jan 9, 2026

Total mess of a place

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good people to work with

Cons

Senior leadership are clueless. Constant changes in planning and priorities. No clear vision.

Smartsheet Response

5mo

Thank you for your review. We’re so glad to hear that you enjoyed working with your colleagues, as we do have the best and brightest here! Our leadership team is committed to communicating a clear vision, which they’ve done through increased AMA and Town Hall sessions. They are also committed to making business decisions with both employees and customers in mind. Thank you again, and we wish you the best in your next adventure.

Viewing 1087 - 1089 of 1,299 Reviews

Jobs at Smartsheet

Customer Success Manager II - Enterprise (Central/East)

Principal Customer Excellence Transformation Manager (Remote Eligible)

Manager, Sales Development

Account Executive, Commercial - SMB (West)

Account Executive, Commercial - New Business

Smartsheet

Smartsheet reviews

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Reviews by job title

One of the best decisions of my Career

Great exposure to large US tech... which I did not enjoy

Total mess of a place

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