Smartsheet reviews

3.2

41% would recommend to a friend

(1,299 total reviews)
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Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits WLB Product

Cons

Middle Management Vision US centric albeit the company is making efforts to bring somehow an EMEA footprint and culture in the London Hub , most of the important decisions are from the other side of the pound ..

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Smartsheet Response
4mo
Thank you for your review. We’re so glad to hear that you found our compensation packages to be competitive, our work life balance to be beneficial, and enjoyed our product! We understand your concerns around global decision making, and want to assure you that our leadership team takes all geographic locations into account when making decisions. We have leaders around the globe who are involved in the decision making process, and we don’t make decisions lightly. Thank you again for your review.
3.0
Nov 30, 2025
Recommend
CEO approval
Business Outlook

Pros

* Good culture at the team level

Cons

* Company culture has declined in recent months * Lacking growth opportunity outside HQ

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Smartsheet Response
7mo
We’re so glad to hear that you’ve enjoyed the culture here, especially with your teammates and colleagues! Regarding growth opportunity - our Talent Development has a robust talent review process that ensures employees are recognized for their performance, which includes promotions. Thank you again for leaving a review, and we wish you the best in your next chapter!
5.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

You decide your way of working and time

Cons

A recent structural change in the organization started chaos

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Smartsheet Response
8mo
We appreciate you taking the time to leave a review! Our flexible working model is meant to support the wellbeing of our employees and allow them to do their best work. We recognize that the last year has brought significant change with the shift to private equity. While change can be difficult, it’s also designed to bring accelerated growth and success. Thank you again!
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Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.