Smartsheet reviews

3.2

41% would recommend to a friend

(1,299 total reviews)
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Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, tech stack, US team

Cons

I have some concerns about the current setup in Smartsheet India. From my perspective, there appears to be a significant level of favoritism and internal politics influencing decisions across multiple levels of the organization. Additionally, some of the recent hiring decisions raise questions about role fit and overall quality, especially in cases where experienced resources seem to have been replaced with less experienced talent. This, combined with challenges in the HR and recruiting processes, is impacting team effectiveness and overall morale. I believe that unless these areas—particularly transparent decision-making, hiring standards, and organizational alignment—are addressed, they could pose risks to long-term success.

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Smartsheet Response
1mo
Thanks for your review. We take your concerns regarding favoritism, internal politics, and hiring standards very seriously. As we continue our global expansion to better serve the market, our goal is to maintain a high-performance culture rooted in support, structure, and respect across all regions. We remain committed to upholding high standards for our technical talent and expect all team members to maintain a strong technical foundation regardless of their location. We will share your feedback with the appropriate teams.
3.0
Mar 5, 2026

Smartsheet

Recommend
CEO approval
Business Outlook

Pros

Nice Office and Hybrid working conditions

Cons

Lack of training & enablement

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Smartsheet Response
3mo
We’re happy to hear that you enjoyed working here. Our Talent Development team offers a variety of professional development resources and opportunities, and is expanding what we’re able to offer employees. We wish you the best in your next role!
4.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Very supporting of career switches/early careers

Cons

Since the take over many cuts and job losses

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Smartsheet Response
4mo
Thank you for your review! We are more than happy to support employees who are looking to expand their skillsets and explore other areas of the business, as well as our early career employees!
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Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.