Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,379 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (40) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 136 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 122 reviews)); "The benefits are great and keep getting better." ((in 104 reviews)); "Great work life balance made possible" ((in 83 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 76 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 37 reviews)); "Lots of layoffs post acquisition" ((in 16 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 5 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

Smartsheet reviews

3.2

41% would recommend to a friend

(1,297 total reviews)

Rajeev Singh

29% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,297 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Oct 9, 2019

Great, positive environment

Solutions consultant

Recommend

CEO approval

Business Outlook

Pros

Excellent culture and benefits. The pace is fast, management is constantly looking for ways to enable their teams and foster professional development.

Cons

There are serious constraints with the product that needs to be resolved if Smartsheet is going to be a real competitor in Enterprise software (e.g. 5,000 row limit per sheet).

5.0

Sep 24, 2019

Excited to see what happens these next twelve months!

Engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance, check. Sick? stay home or work from home. Appointments? we are flexible. Worked late? don't rush in. Sufficient time off plus many holidays! My managers so far have been leaders, open, approachable, honest, supportive and want to see me succeed. Driven to automate what can be automated and document everything else. CTO has a vision and taking steps to achieve that vision within engineering. I've worked other places for many years but since I've arrived, I've witnessed a healthy, growing, profitable company. I look forward to coming into work because of the people, the culture and there are opportunities to learn almost every day. It's nice to be at a company that doesn't have to increase profits by reducing headcount, we're hiring!

Cons

It's not all peaches 'n cream... I miss 401k matching. The medical plans almost require you to buy in to a lower deductible and/or use the HSA so plan for that. The dental is a huge improvement! Open workspace concept is disruptive due to noise and visual distractions. Expected growing pains for a company this size but definitely making moves to adopt the right processes.

1.0

Sep 10, 2019

The reviews don’t describe the engineering culture.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture outside of engineering Benefits Problem space

Cons

Only one person has all the answers in engineering and everyone else is stupid You get fired for making mistakes 25 years of principles that don’t apply are mentioned everyday

Smartsheet Response

6y

Since 2005, Smartsheet has continually evolved to best serve our customers. With every such evolution, the constant has been our dedication to our purpose and core values, which guide our decision making process. One such value is to be supportive of and listen to each and every member of the Smartsheet team. Being new to the Smartsheet team myself, I’m grateful to all past and present Smartsheet team members that have gotten us to where we are today. We’ll continue to ideate and adapt to best serve our growing base of customers for whom Smartsheet is becoming more mission critical everyday. My ask is that you remain open to change and actively contribute to this next phase of our evolution and growth. If you have questions or feedback, I invite you to reach out to your manager or me directly. - Praerit Garg, Chief Technology Officer

Viewing 1156 - 1158 of 1,297 Reviews

Jobs at Smartsheet

Sr. Director, Pricing & Packaging

Principal Customer Excellence Transformation Manager (Remote Eligible)

Software Engineer II, FedRamp (Remote Eligible)

Senior Security Engineer II, Application Security (Remote Eligible)

Senior Manager, Engineering - Observability Platform (Remote Eligible)

Smartsheet

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Great, positive environment

Excited to see what happens these next twelve months!

The reviews don’t describe the engineering culture.

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