Smartsheet reviews

3.2

41% would recommend to a friend

(1,297 total reviews)
avatar

Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Aug 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Have seen some success of late and seem to have a good sales team that are doing a good job with customer acquisition.

Cons

If you want to work at a place where everything seems broken all the time and everyone(yes including management) is constantly complaining about how nothing is being fixed this would be the place to go. Spaghetti code is what smartsheet employees eat for breakfast lunch and dinner. So if constant stress and toxicity is your thing this will be a great fit for you. If not, there are plenty of great software companies out there I would shop around.

5.0
Aug 26, 2019
Recommend
CEO approval
Business Outlook

Pros

I love my team. I feel incredibly supported and inspired to do good work. There is a good balance of fun and productivity. We're very collaborative and I like the way we get things done. I see the wider company living our values and I genuinely believe this ever-expanding group of humans really shows up every day to do great work. There's lots of opportunity to grow, learn and develop. This is a great culture for self-starters who are comfortable in and thrive with ambiguity. I am fortunate in my role to have a wide view of the organization and I am consistently inspired and impressed. Leaders have the right experience and good hearts. We treat people with kindness here and recognize that work is only one part of the human experience. I'm really happy I chose this company and I look forward to growing here in the years to come! So much exciting stuff is in the future...

Cons

We're growing so fast. We trip over each other sometimes, there's redundancy in places, we need a more competitive PTO policy and there's that pesky 401k match that's a universal ask. Do I believe all these things will evolve and change for the better? Absolutely.

5.0
Aug 6, 2019
Recommend
CEO approval
Business Outlook

Pros

I have worked for Smartsheet for 2 years now and I cannot speak more highly of this company. The culture is supportive, innovative, and collaborative. Everyone is willing to offer a helping hand and wants you to succeed. From day one I had people making sure I had the tools that I need to succeed and effectively contribute to the company. The work here is often intense but rewarding. I am constantly surrounded by innovation and there is never a dull day. Often, jobs lose their spark after a couple years and seem to drag on. I have not experienced this while working at Smartsheet and the days still fly by!

Cons

As stated, this work can be intense, but that is a side-effect of working for an up-and-coming and innovative company. Work-life balance can be a difficult thing to juggle at times but the rewards of the job are worth it.

Viewing 1162 - 1164 of 1,297 Reviews

Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.